We were staying at this great place for 16 days (mid June-beginning of July 2013).
Our group combined three families -- friends from Latvia, three couples plus six kids of different ages (from 7 years old to 15)
Although we were to many different places in the World before, EVERYONE in our group found this place and this vacation as absolutely great and outstanding!
It is very generous value for the money, great location of the Hotel, spacious well-equipped rooms, very useful and well-thought Hotel facilities including pool, rest areas, grill place, umbrellas... etc
But, on the top of the mentioned above, we appreciated and valued a lot the personal attitude and care provided by the Hosts: Maria and Graham. Every our need, request or question was immediately taken on board and properly addressed. Everything was taken care of and helped by Maria and Graham.
We were a bit surprised while reading the recent review left by the previous customer. Believe sort of misunderstanding is behind. Our experience with the kids in the hotel/pool was extremely positive and pleasant. We were explained the dry-off rules and tried to follow. Sometimes it is hard with a group of excited playing kids :) But if they missed something any remark were given from the Hosts on a very respectful and proper manner while talking to the parents. And we really do appreciate this precaution -- otherwise it gets wet outside the pool area and might be slippery for the same kids!
Besides, we have had outside guests (two relatives stayed at another hotel) visiting us daily. We asked Maria and it was like one second coordination procedure with her, so they were very welcome to the Hotel's facilities for the duration of stay.
Concluding I should say that the place have met our best expectations and the hospitality/care provided by Maria and Graham was outstanding! HIGH MARKS ONLY ON BEHALF OF OUR GROUP.