Was promised a $300.00 discount, but, nobody knew about it except Cathy. Not sure yet whether or not I received it. I was there for 17 days and the housekeeping staff never did clean the bathroom floor. The staff at the Front Desk was wonderful, especially Cathy, Kate, & Sean!!!. I'm not sure whether the housekeeper spoke English, But, I don't think she understood what I said. However, she DID make the beds, vacuumed, left a sufficient amount of towels, but, the bathroom didn't receive the attention it required. It was very loud with motorcycles and a 7am wedding with cars honking their horns,and screaming out the windows of their cars (celebrating the apparent wedding) and the revving of their motorcycle engines EVERY morning and afternoon. They seemed to choos to rev their engines right in front of our room. Let's just call that a coincidence. However, those situations were NOT the fault of the Front Desk. I can't say enough about the Front Desk! They were so attentive that they made me feel like they were there just for me. They went above and beyond there duties to make me feel so spoiled and important to them. You would have thought that I was part of their families or royalty. They were super. And, on a scale of 1-10, I would have given them a score of 15. I have stayed at a number of hotels and the staff have never been so attentive, whever I've been the staff have not measured up to yours. They made my stay in Florida absolutely grand. And, if they're an example of your other hotels, I would certainly choose Travelodge, again! I loved being pampered and spoiled throughout my vacation I was there for 17 days and not once were they grumpy or impatient with me! They made my visit wonderful, and I would definitely use them, again!! They were so kind and helpful that I would highly recommened Travelodge to all of my friends.. However, the housekeeping staff could use a little more attention to the bathrooms. Thanks again so much Cathy, Kate and Sean for making my first visit to yur beautifu!! state so wonderful!!! The only other complaint I could mention would be that the repairemen started up their Hammering at 6 am. First next door. and then above us. Didn't make sleeping in very good. However, I realize that they were just doing their jobs..
florida such s pleasent your bew
kind and helpful. I felt that they were dear friends and truly miss them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for taking the time for a review and your kind words. We spoke the other day regarding the discount you received. It was good talking with you. Kate and Sean will see your review(they like seeing their names in print). As for the front desk, we are really not doing anything special, we are just being ourselves. We enjoy spending time with our guests. Call us directly when you are ready to make next years plan. Happy Thanksgiving...........And Happy Holidays.
Report response as inappropriate
Kahy & Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.