After reading the reviews I was in total shock after walking into the Dolphin Cabin! It was disgusting. I felt dirty just walking in! I look first at the bathroom and it was beyond dirty! The toilet had urine all over it, the sink had hair hair in it from someone shaving. I then looked at the livingroom. The chair was stained and dirty. It looked like it had been dug out from a dumpster and put in there. I had decided at that point I was not staying there. As I was leaving I had to pass the bed on the front porch. I pulled the sheets back and found it full of hair! That was the end for me! The cabin and it contents are wore out and dirty. I went back to the office and talked with Gayle. I told her I understand that the cabin is old but there is a difference between old and just plain dirty. She was very nice let me look at two rooms at the actual motel. Those two rooms were better than that cabin! We stayed in the Tommy Suite. There was still a few things that could have been cleaner but it was acceptable. The kitchen sink faucet handle was broke and would fall off everytime we tried to use it. The shower tile had white soap marks all over. The air conditioner filters had not been cleaned forever! Gayle was what made the whole stay. When it comes to customer service I give her 5 stars. She went out of her way to help and she is what makes the place. We didn't really get to talk to Rodney. As far as the motel/cabins go I would not ever stay there again. If you decide to stay here make sure you stay at the hotel and not the cabins. Ask to look at the room before you pay because they do not refund your money!