For me the first impression is the one that sticks on all my trips. I return to ths area every year during late fall. Checked in Sunday, December 2 and was told I was on 17 th floor facing views of intercostal. I was a little surprised since I always stay oceanfront. My surprise was obvious since the front desk agent asked if I did not like this location. I told her no, I wanted oceanfront overlooking pool. I was promptly told those rooms are only 1 bedroom suites and up so here are your keys....next. I hesitated knowing I am always greeted by name and a glass of champagne rather than a stiff agent who cares less about my desire for a room choice. I would have gladly payed a upgrade price had it been offered especially since the hotel is less than 40% occupied and I really looked forward to my champagne welcome. Next, the 17th floor south building. This is the only floor with no private balcony nor a cover over the balcony meaning it is hot hot hot. The sun shines on this side of hotel with the uncovered balcony nearly unbearable to sit during day, additionally this floor looks right over top of parking garage. Nice hotel but avoid this floor. Flip side, the dining is superb. Shor has the best food in Clearwater. The chef and her team cook out in dining room. The experience was undeniably amazing and the food will make you faint it is so good. Nice hotel, check where your room is, don't be afraid to ask for upgrade and try the food. Lastly, do remember there are lots of great places to stay in this area including the Don Cesar, don't commit here until service once again becomes priority.