We stayed at this hotel for 1 week at the beginning of July to look for a property to buy. Then, we returned at the end of July to await our furniture. Unfortunately, rather than the 3-4 days it would normally take to travel from PA to FL, our movers did not arrive for 2 entire weeks! We were not at all happy. However, if you are going to be stranded anywhere, this is the place. The staff is wonderful. Special accolades to Belinda and Randal at the front desk and Nicky and Melvin in the breakfast/happy hour area. All three, as well as most other staff members, made us feel as if we were at home, staying with family. Nothing was too much for the staff. If you requested it, you got it, if at all possible. We requested beach chairs to take to the beach. However, because some guests chose not to return them to the front desk, there were none available. The Housekeeping Manager went out to a garage sale and got a beach chair for us. Now, that's service, if I ever saw any anywhere.
My husband asked for bisquits with sausage gravy. Nicky made sure that they were on the breakfast buffet the following morning.
My husband asked the daytime maintenance person for tools to install our new FL license plate, and he was immediately supplied with them.
Weekly happy hours are offered 2-3 nights /week with free wine and beer as well as burgers, hotdogs, tacos or cheese & crackers with salad bar.
I could go on and on about the wonderful service at this hotel. Was everything perfect? Of course not, but we weren't paying Four Seasons prices. For the rates you pay, I can't imagine a better deal anywhere.
First floor offers easiest accessibility to the pool.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.