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“Internet does not work ... spend an extra $20 and go to a brand name” 2 of 5 stars
Review of Westgate Inn & Suites

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Westgate Inn & Suites
2.0 of 5 Hotel   |   9200 West Irlo Bronson Highway, Celebration, FL 34714 (Formerly Ramada Inn Orlando Westgate)   |  
Hotel amenities
Ranked #5 of 6 hotels in Celebration
Montgomery, AL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Internet does not work ... spend an extra $20 and go to a brand name”
2 of 5 stars Reviewed April 6, 2010

The "free high speed internet" is a joke. It went down more often than a $3.00 lady of the evening.

I would say that 95% of the time I could not connect to the Internet.

The rooms are decently clean but the one we were in needed an in-depth cleaning ... toenail clippings behind the end tables, old chip wrappers behind the couch, trash behind the micro-fridge, etc. Stuff that wouldn't normally be caught in a general cleaning but based on appearances the room had not had an in-depth cleaning.

The bed was okay. I did love the pillows - fairly flat ... I hate fluffy pillows - really, I prefer flat pillows.

The cable is a basic package ... no SCYFY, BBC America, etc.

The pool area is locked between 11pm and 8am.

I should have stayed at a Comfort Suites or a Days Inn or a Super 8.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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35 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Miami, Fl
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 31, 2010

When I went to choose hotels for my weekend vacation in Orlando I had many options but I chose the West Gate Inn and Suites because all the great things it offered online. For example, they said it was close to the parks and they offered deluxe room with a king size bed, also a deluxe continental breakfast all of this for the price of only ~$49 per night. I thought it was good for the price, but when I got there nothing was what I was expecting. To start, they charged me $5 as soon as I got there; they said it was a hotel fee that wasn’t included in the online reservation. They also charged me $5 more per day for a king size bed, which they said was included in the original price. The room was clean but they were old, they had bad smell and it was very humid inside the hotel. The cafeteria was dark and deluxe breakfast wasn’t at all deluxe; it was just coffee and doughnuts. In conclusion I wouldn’t recommend it to anybody; it doesn’t even deserve one star. They should demolish it and build it again.

  • Stayed March 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 26, 2009

This motel is not worth it. The "Disney Shuttle" runs at 7:30 am and 11 am by bus drivers that do not speak English in old, rundown buses.. This motel is first on the route and it takes over an hour to arrive at Disney. If you get a room on the back of the hotel it faces an overgrown lot, a trailer park, and a half painted Days Inn. The breakfast consists of toast, bagels, microwave pancakes, muffins, and assorted danish that all sit there 24 hrs a day. The pool is not heated and ice cold. If you stay without a car there are no near by restaurants, you can order pizza though.

  • Stayed October 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2009

Rooms very clean.Swimming pool excellent.Not very good location other than for Disney etc.Best to hire a car as taxis are expensive.Breakfast utterly awful so should be avoided, best to get a take away from the 7/11 across the road.Walmart about 3 miles away which is a $6 taxi fare.

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Llanelli, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 14, 2009

the staff were friendly and helpful and my room [groundfloor poolside]was clean and comfortable
it was cleaned daily by a lovely lady
not luxurious but perfectly adequate
breakfast simple but ok lno other meals so we got takeaway delivered but a couple of restaurants nearby or a short drive\taxi away
there was a bar with friendly staff and locals i had a ball and was very sad to leave
even though it was further out than i expected the shuttle was comfortable n reliable i did hire a car in the end just so we could come and go as we pleased and the staff and locals were very helpful with directions
the pool was clean not too big but we some fun there on the days when we weren't at some park and was open 9am -11pm with a fun bbq every saturday cooked by 1 of the locals Al if you stay here tell him Sara recommended the burgers .
i will go back as i want to see all the lovely friends i made
i cried when i left

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WI
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 21, 2009

I booked the hotel based on it being reasonable and having exactly what I wanted... It had free wireless, a fridge/micro in the room, a nice pool, a grill for the guests to use, picnic area, and a continental breakfast. And for $40/night--it surpassed my expectations!

The wireless was reliable. The beds were comfortable, the rooms were clean (and the cleaning staff so scrupulously honest--they didn't even take the tips I left out for them!). The pool was clean and the perfect temperature. The grill/picnic area was great and the micro/fridge worked just fine.

The only request I would have had was a few non-bread/cereal based items for the breakfast....BUT the breakfast options were plentiful and hey--it's FREE!!

I was leery originally about booking this hotel but it turned out to be an excellent surprise! And best of all--it was family friendly (I have a 13 yr old) and relatively quiet compared to the zoo-like quality the rest of Orlando has. A nice retreat at the end of a busy day!

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2009

When we went in the first room there was a bug crawling all over the toilet. The kids noticed that the first thing. There was no way we were going to continue our stay there. It was a non smoking room and smelled so much like smoke it was sickening.
The rooms were not clean. There were candy papers in the drawers. It was so disgusting that we checked out 10 minutes after checking in.

  • Liked — nothing
  • Disliked — the bugs in the rooms
  • Stayed April 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westgate Inn & Suites

Address: 9200 West Irlo Bronson Highway, Celebration, FL 34714 (Formerly Ramada Inn Orlando Westgate)
Location: United States > Florida > Celebration
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Celebration
Price Range (Based on Average Rates): $
Hotel Class:2 star — Westgate Inn & Suites 2*
Reservation Options:
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Also Known As:
Westgate Hotel Celebration
Westgate Inn And Suites
Westgate Hotel Orlando

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