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“Nothing to” 4 of 5 stars
Review of Melia Orlando Suite Hotel at Celebration

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Melia Orlando Suite Hotel at Celebration
4.0 of 5 Hotel   |   225 Celebration Place, Celebration, FL 34747 (Formerly Mona Lisa Suite Hotel)   |  
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Ranked #2 of 6 Hotels in Celebration
Washington DC, District of Columbia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nothing to”
4 of 5 stars Reviewed March 15, 2009

This review is based on the stay of two couples (with no kids) from March 6-10, 2009. The visit was for both leisure and work; and included visits to the Walt Disney World theme parks and Atlanta Braves Spring Training. We booked a two bedroom/two bath suite. Unlike previous reviews, we found the staff pleasant, courteous, and responsive. Even communication with the hotel manager prior to arrival was above expectations.

General Design: The hotel is a modern boutique. The hotel’s scale, lobby, restaurant, and pool are all clear winners. The interior room hallways are bright and simple with door frames accented in Florida hues. However, the “Mona Lisa” theme gets lost as the building is clearly post-modern, the pool is a bit retro-Floridia, and the ambient music is generally Caribbean, Cuban or international club beats. Nothing French about the place, but the Mona Lisa notepads are cute and a nice take home for the home office.

Room: Our suite was a corner on the second floor overlooking the pool. It included two balconies (one large enough for a full table and set of chairs). One concern with a corner worth noting is that the bedrooms and bathrooms are not of equal size. While this was not a problem, it could cause conflict when determining which couple gets which.

The furnishing of the bedrooms and outfitting of the bathrooms are very nice -- modern yet cozy. However, the common living room is decidedly uninspired. It feels as if designers either ran out of interest, budget, or both.

Location: With its location just one traffic light away from Disney and its own exit at the Central Florida Greenway (Rt 417) -- there is no need to ever see the neon tackiness of Kissimmee or International Drive (lucky for all of us!). The charming village amenities of "downtown" Celebration and Market Street are a short drive (or long walk away). The town of Celebration is worth seeing (particularly for those who enjoy architecture, urbanism or a walkable village scale)

Service: The staff and management were nice, but not best in class. Housekeeping did only the basics. For example, when soap or shampoo was remaining -- they were not replaced. Towel service was stingy -- we had to ask for extras daily. Perhaps most important -- regular coffee and filters were forgotten (with only decaf and tea remaining).

Upkeep: While nearly new, the room had minor problems: The second bedroom was missing an alarm clock and the rods supporting the curtains were broken. Additionally, at the beautiful pool, the staff was slow to clean-up towels, straighten furniture and collect used beverages. At times it appeared that the hot tub was not as clean as we would have preferred, but it did not keep us out.

Final Verdict: When again raveling to Orlando we will stay at Disney for the full experience and resort feel. This is not to say we did not like Mona Lisa, or that we wouldn’t visit again, it simply would not be our first choice. We choose the Mona Lisa for the value and based on the fact that we were traveling with another couple and wanted a shared experience (two bedrooms/two baths accommodation). For that reason the Mona Lisa Suites Celebration completely fit the bill and met expectations.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,266 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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twin cities mn
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 15, 2009

Just got back from a 4 night stay March 11. Loved this place!
First the things we liked:
1. easy, fast check-in. They let us check-in early.
2. plenty of parking
3. large, super clean rooms
4. 3 flat screen tv's
5. balcony overlooking the pool
6. the pool/hot tub are sparkling clean as well as the grounds.
7. The beds are the best I have ever slept in...never moved all night! I want one for myself!
8. The food and drink are excellent. You can eat/drink out by the pool.
9. The location. Just minutes from all of the Disney parks.
10. The shuttle service to all the parks. I have read other reviews complaining about the resort fee. I knew about it before I went there. It is not hidden! All of the hotels in that area have the same fee. Part of the resort fee includes this shuttle.
Now on with the things we didn't like:
Hmmm....can't think of anything!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2009

this hotel is awesome! check in was effortless and easy, our room was immaculate and the bed was heavenly! even the pullout bed was comfortable...i have a 3 yr old and she is unsure of the water and the pool there is so great for her because it is a very gradual slope into the water and in the evening the sun is blocked so we were able to swim in the shallow end for several hours...the bell staff was great as well the phone was off the hook and so they couldnt get thru for a wake up call and a gentleman actually came to the door to make sure we were awake... i have already made plans to come back there specifically to stay at that hotel for a long weekend! easy access to the interstate and many many restaurants and grocery and pharmacies...

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2009

I was really impressed with this hotel. It definitely exceeded my expectations given the price. The rooms are almost brand new and beautiful and very comfy and modern. You can pay the same for the Marriot or Ramada closeby, but those are so much older and the rooms themselves do not offer as much. The pool is really nice and it is in a great location not that far from Disneyworld and away from the a lot the other hotel areas that are really loud and noisy and have ugly and busy streets. Downtown Celebration is just around the corner and is very cute and charming and away from the hectic areas of Orlando. The pool area makes you feel like you could be at a pool at an island hotel or at a really nice resort. The food by the pool was great too. The kitchen in the room has everything except for an oven. The staff was all very helpful and professional. I would definitely stay here again and highly recommend it!

Stayed March 2009, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
1 review
5 of 5 stars Reviewed March 4, 2009

our granddaughter lives in celebration and works in animal kingdom, so we were looking for a hotel near her. we were amazed to find this hotel in celebration. we loved the very clean, large suites with balcony. We had immediate response when we ask for any extra blanket. The staff was extremely friendly and helpful. we did not eat there, use their transportation, nor use the pool, but our experience couldn't have been better

  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gulfcoast florida
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 3, 2009

Liked the Mona Lisa- friendly staff, huge rooms, nice pool. Each day had a 12 dollar "resort fee" tacked on. Another post referred to it as a service fee. They must have called it that because the Mona Lisa is not a resort! I am so opposed to these fees that I probably would not have stayed there if I had known. They are a sneaky, fraudulent way to charge you more than they advertise. I would have considered our room a good price for our charge with 12 dollars added to it. However, adding the fee every night made me feel taken advantage of. Let's demand honest pricing!

  • Stayed February 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
profstaff, Director of Sales at Melia Orlando Suite Hotel at Celebration, responded to this review, March 30, 2009
Thank you for your comments regarding the daily resort fee that is charged at Mona Lisa Suite Hotel. We apologize for any surprise or inconvenience this may have caused you during your recent stay with us. Yes, we do have this charge and it is our understanding that all of our distribution partners disclose this charge in their communication to customers prior to confirming a booking. To eliminate any confusion our management will review and double check with our partners. Like many of the hotels in our area and those of our quality of product, we charge a daiy resort fee. However, if you compare our inclusions to those of our competitors you will be delighted to see that Mona’s charge has tremendous value for our guests. Our $12 daily resort charge includes: Daily bottled water and in room coffee and tea packets, daily newspaper including weekends, complimentary local, credit card and toll free telephone calls, wireless internet, access to Celebration Fitness Center, a bucket of range balls at Celebration Golf Club, transportation within the town of Celebration and transportation to “all” area theme parks. Again, our Mona Lisa Suite Hotel Team Members are always looking at ways to enhance our guest’s experience at our hotel and while we did not meet your expectations on your most recent stay with us we sincerely hope that you will consider giving us another opportunity to provide the outstanding accommodations and guest service that we know is possible. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nickel City, Ontario
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 1, 2009

We found this gem by accident while surfing the internet for things to do on our vacation.
So happy we stumbled onto the Mono Lisa's website!

We stayed in a 2 bedroom corner unit overlooking the pool that had a personal balcony in the master suite with an outside patio set and another patio coming out of the living room.

Upon our arrival, we were warmly greeted and served. Front desk staff gave us tips as to where to eat and good tourist areas for people our age.

Other than that, we had no other service inquiries, so I can't really rate what service is like for towels, at the restaurant etc. However, on our 3 night stay, we had impeccable cleaning services.

If you have visited the Mona Lisa Suites website and are unsure if the hotel pictures and description are legitimate, let me assure you that they are. What you see is what you get.

The beds are by far the best I have ever slept in. Decor is modern and fresh. Rooms are huge. Everything is extremely clean. Kitchen is fully equipped - no stove, though. Beautiful pool. Did not see the restaurant and bar, however.

Location is good - close to everything. I did not visit the town of Celebration, although it looks quite cute! I found this to be a perfect location because it was calm and quiet and away from the big rush of tourists.

The only thing I didn't enjoy about staying in the town of Celebration was the lack of restaurants. There were lots of buffet's and other restaurants that were unknown to me. I am kind of choosy and picky on food, so this was the only issue for me.
So we bought groceries at a nearby Walmart and made dinner and packed lunches and saved a lot of money doing so.

My experience at the Mona Lisa Suites was a great one, and I recommend this hotel to everyone. The only complaint on behalf of my party (who all smoke) was that smoking was not allowed on the patios.

  • Stayed December 2008, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Orlando Suite Hotel at Celebration

Address: 225 Celebration Place, Celebration, FL 34747 (Formerly Mona Lisa Suite Hotel)
Phone Number:
Location: United States > Florida > Celebration
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Celebration
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Orlando Suite Hotel at Celebration 4*
Number of rooms: 240
Official Description (provided by the hotel):
Luxury & Location fuse together at Melia Orlando ALL-Suite Hotel, a Walt Disney World Good Neighbor(R) Hotel. The hotel is an oasis located in one of Forbes Magazine's Top Ten "Prettiest Neighborhoods" while being close to the magic of Orlando. Melia Orlando Hotel at Celebration is a luxury all-suite hotel featuring 240 spacious one and two-bedroom suites, complete with sleek designer kitchens, beds with Egyptian cotton linens, LCD flat screen TVs, and balconies overlooking our vanishing-edge pool or Florida landscape. The property is centrally located in the award-winning village of Celebration and minutes from the gates of the Walt Disney World(R) theme parks. With transportation to Celebration Town Center and all major area theme parks, location is as extraordinary as the personalized service and suites. ... more   less 
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Also Known As:
Mona Lisa Suite Celebration
Hotel Mona Lisa Suite

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