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“Stolen credit card info” 2 of 5 stars
Review of Melia Orlando Suite Hotel at Celebration

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Melia Orlando Suite Hotel at Celebration
4.0 of 5 Hotel   |   225 Celebration Place, Celebration, FL 34747 (Formerly Mona Lisa Suite Hotel)   |  
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Hotel amenities
Ranked #2 of 6 Hotels in Celebration
East Lansing, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Stolen credit card info”
2 of 5 stars Reviewed yesterday NEW

Stayed at Melia for 5 days in September for my sister's wedding. Rooms were spacious but kept up at average at best. Staff was OK. Worst part they stole our credit card info! We used our credit card once for this vacation and the info was stolen. 2 other reviews during our same stay reported the same thing. Shame on them. Think twice about booking your trip. Not worth your information being stolen.

  • Stayed September 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,023 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Venice, Italy
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent some nights in this property and even if the purpose of the travel was business, we had the chance to visit the parks and this hotel is a great departure point for all the Disney destinations. The suites are very clean and comfortable as well as the swimming pool area is very well maintained. On Saturday there was also live music in the afternoon and it was very nice!!

Stayed March 2014, traveled on business
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1 review
5 of 5 stars Reviewed yesterday NEW

Im staying at this hotel and it is great.there is a giant pool with a spa in the center.there is a really good restaurant upstairs called fuego and it has great french toast.there are two bedrooms and two bathrooms and finally there is a beautiful balcony.

Stayed November 2014, traveled with family
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Celebration
1 review
5 of 5 stars Reviewed 2 days ago NEW

Melia has the friendliest staff of any hotel I have ever stayed. Rooms are clean, beds are very comfortable!! Food in bar is delicious! The only negative comment I have is the music at the pool is too loud and monotonous, need to change genre occasionally.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

Two-bedroom suite with pool view for 2 adults and 2 teenagers for one night via booking.com. The hotel is a short drive from Universal Citywalk, where we're going during our stay. The two bedroom suite worked out well for our party. The suite has modern decor and furnishing (the hotel's pics are fairly accurate). The hotel pool is circular with plenty of rooms for adults and children. Pool towels were provided at pool chairs. We also enjoyed the pool view, especially when the sun rises. Dishes, cups, eating and cooking utensils are provided along with a full-size refrigerator and a small dishwasher. We only stayed there one night, and didn't go to the free continental breakfast the following morning. There are eateries nearby so we didn't have to drive far. There were a few negative things about the place. Booking.com didn't indicate any additional rental fees, but the hotel charged $15.00 a day for "extra services": newspaper, 2 bottle water, shuttle rides, gym access nearby. But on the other hand, they could charge you a cleaning fee for instance, so we just paid for it. The free wifi didn't offer much use since none of our smartphones were able to connect to it. The in-room coffee and tea packages could be of better quality, instead of run-of-the-mill brands. We could also use a bath mat - not sure if the maid forgot or what. Although there was a laundry room in our suite, there was no washer/dryer, not that we needed them. The balcony door's lock in our room did not work. And, the electronic card reader of the entrance to our wing was not on - definitely a security issue. Luckily we didn't have any problems during our stay. Despite the negative stuff, if we need a two-bedroom suite for our stay in Orlando, we'd book here again.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Celebration
1 review
1 of 5 stars Reviewed 4 days ago NEW

If you like sloooow service and paying alot for nothing than this is your hotel. For the rest of you book elsewhere, I got better service and a cleaner room at a Holiday Inn Express the week before this trip. It has the ammenities but not the staff and management to run them.

  • Stayed November 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the hotel was easy to get to close to everything, shopping.hotel was very clean the rooms are spacious and the room service is fantastic very satisfied.I will stay there again.me and my husband had a second honeymoon

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Orlando Suite Hotel at Celebration

Address: 225 Celebration Place, Celebration, FL 34747 (Formerly Mona Lisa Suite Hotel)
Phone Number:
Location: United States > Florida > Celebration
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Celebration
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Orlando Suite Hotel at Celebration 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Mona Lisa Suite Celebration
Hotel Mona Lisa Suite

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