This hotel was my favorite in the past when I stayed here for work as the staff was super friendly, there was free continental breakfast, and the room service was great. Unfortunately, I took my wife and daughter on vacation here and the management has changed the place. They now charge $7 for continental breakfast and still charge you a $15 per day resort fee. My wife ordered room service and it took 1 1/2 hours to get after several problems. She ordered lunch at 1:30pmET, did not get it, ordered it again at 2pm ET, and finally got the food to her room at 3:00pm ET. The food was cold and the staff woke up our sleeping daughter from a nap. Again, I used to love this place but will definitely be finding a new resort to stay at next time for work - too bad! IT IS MORE OF A HOTEL FEELING THAN RESORT:(
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- Also Known As:
- Mona Lisa Suite Celebration
- Hotel Mona Lisa Suite