This Hotel is a great alternative to the busier and much more expensive Disney Hotels. It is in a great location as the other Trip Advisor reviews confirm. The large suites make it really suitable for families, and the kitchen is a nice touch.
We found the suite clean, quiet and a great value for the money.
However, management really needs to focus on details. The reception area is too small; there is no bellhop or assistance for luggage; and they ran out of pool towels on a hot day, in the morning.
Our biggest problem was their internet. While they advertise free wireless included in the reasonable $15/day facility charge, the routers they have in each suite are either outdated, or the private company they use for wireless service is doing a terrible job. Not only can't you get access at times in your room, but service by the pool is also slow and sporadic. So while I expected to get some work done on this trip, this one issue caused me a big problem. There is no reason that they can't get this fixed.
Overall, staff is friendly and being able to stay near beautiful Celebration is a real plus. Golfing at the Celebration Course is easy and affordable; eating downtown is great; and Charley-O's Steak House is across the street and is a first rate restaurant.
I really want to rate this Hotel higher, but just can't given these issues. I hope they work to improve, we do want to go back.
- Official Description (provided by the hotel):
- Luxury & Location fuse together at Melia Orlando ALL-Suite Hotel, a Walt Disney World Good Neighbor(R) Hotel. The hotel is an oasis located in one of Forbes Magazine's Top Ten "Prettiest Neighborhoods" while being close to the magic of Orlando. Melia Orlando Hotel at Celebration is a luxury all-suite hotel featuring 240 spacious one and two-bedroom suites, complete with sleek designer kitchens, beds with Egyptian cotton linens, LCD flat screen TVs, and balconies overlooking our vanishing-edge pool or Florida landscape. The property is centrally located in the award-winning village of Celebration and minutes from the gates of the Walt Disney World(R) theme parks. With transportation to Celebration Town Center and all major area theme parks, location is as extraordinary as the personalized service and suites. ... more less
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- Also Known As:
- Mona Lisa Suite Celebration
- Hotel Mona Lisa Suite