when in Orlando (which is a lot) for business I often stay in this hotel. Last year it was taken over by the Melia hotel chain . Melia is all over Europe,mostly Spain...Upgrades to the service staff here has made this hotel an even better value.. a new guest experience manager (,David,) and front desk manager (Marcus) give guests someone to go to for issues with reservations ,room assignments etc, as well as the usual questions concerning the local area.. In my travels I find that finding someone who really works to resolve an issue quickly or help with your concerns is sometimes a challenge .
when I reported the phone not working someone came up with a new one right away and when an upcoming reservation was not entered properly it was corrected without the usual fuss
this all suite hotel offers what is really a urban apt .. kitchen,, living room and large bedroom the ten foot ceilings make the rooms seem larger than they really are.. tip..ask for one of the newly renovated suites.
- Official Description (provided by the hotel):
- Luxury & Location fuse together at Melia Orlando ALL-Suite Hotel, a Walt Disney World Good Neighbor(R) Hotel. The hotel is an oasis located in one of Forbes Magazine's Top Ten "Prettiest Neighborhoods" while being close to the magic of Orlando. Melia Orlando Hotel at Celebration is a luxury all-suite hotel featuring 240 spacious one and two-bedroom suites, complete with sleek designer kitchens, beds with Egyptian cotton linens, LCD flat screen TVs, and balconies overlooking our vanishing-edge pool or Florida landscape. The property is centrally located in the award-winning village of Celebration and minutes from the gates of the Walt Disney World(R) theme parks. With transportation to Celebration Town Center and all major area theme parks, location is as extraordinary as the personalized service and suites. ... more less
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- Also Known As:
- Mona Lisa Suite Celebration
- Hotel Mona Lisa Suite