We had the misfortune of staying here for three days through the holiday. RCI magically misplaced our mother in laws points just in time for high season so we could pay cash. They couldn't find our reservations. Then they claimed they needed a credit card for "identification purposes only" and proceeded to deduct $283.00 on it "for taxes and so we could use our room key to make purchases at their cashless resort." When we finally found our unit (which is almost impossible because there are almost no signs) there were piles of bed linens, towels and bags of garbage in the front yards. I guess the cleaning crews throw all the stuff over the balconys to be picked up later,as we saw a truck going around collecting it later that evening?
There was a huge pile of garbage that sat in our breezeway for our entire stay. I took pictures of it. It certainly won't help any pest problems by leaving piles of rotting food and garbage laying around for days.
Nothing is conveniently located. The pools are not heated, or at least not enough to notice. There are only two hot tubs that we could find. One was no bigger than a bathtub and had six people jammed in it. Everything from the arcade to the soft drinks are way over priced.
All in all, this was a miserable waste of time. We stayed at Summer Bay last year and it wasn't great, but still significantly better than this place.
I am going to write to the Wilson Family Foundation, Spence Wilson and let them know and see what a blight on their fathers name this place is. I realize they have little to do with the place, but since this resort uses the Wilson family name everywhere, including their sales pitch, they should be told how bad their prized project has become. For a place founded by a guy that wanted to provide affordable vacations for the average family, this place nickel and dimes you to death. Nine dollars a day to rent and inner tube? Are they sick in the head?
There is a multitude of less expensive, better, cleaner resorts in the area. Don't waste your time here.
Even the landscaping is bland and cheap. They have a ton of 23 mph speed limit signs (why 23 mph?) But nearly no directional signs, so you will spend a lot of time driving around looking for your accomodations or activities. Awful!
Our room had a broken pot sitting on the counter when we checked in. One of the stove burners didn't work and the refrigerator was on its last leg.
The sales spiel was pointless and between four people and prices that went from $40,000 down to $5000. I finally told the guy if they paid me five grand, I would take one!
Don't they realize you could buy a house in Orlando for less than $40,000 and have it for use 52 weeks a year? Why someone would pay $40,000 for one week at this joint is beyond me? Sorry, no sale! I am just sorry I wasted 3 vacation days on this place!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.