The owner introduces himself, loves to chat, and is very friendly. Lots of regulars are here, especially gathered around the bar, and I think that might be a big part of the appeal here. It's been here for several years.
The servers wander around, bringing food samples from the kitchen for you to try in case you have never had something, and to encourage you to try something like an appetizer. One thing on the menu that I had never had before was fried cauliflower, "blumenkohl," and that was one of the items that the servers had brought around. Different, but not bad.
The food itself needs improvement. The tilapia looked gray, and tilapia should never look gray when it's cooked. EVER. Sent it back, and the owner came over to apologize about the cut (it wasn't the cut, though, it was the fact it was gray), and offered a free replacement of an entree. Got a baked shrimp crunch thing. It was okay. Nothing great. Also had a shrimp scampi, but the seasoning tasted like it came straight out of a shaker you could buy from the store; you expect a little better than something you make at home. I can make a better one at home. Did not care for the veggies. Tasted freezer burnt.
I'm not from New England, and they say this is authentic New England seafood. There is a place in Naples that is real New England seafood; this restaurant could learn from those guys.
But friendly server, and immediate resolution to gray fish *gag*.
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