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“Oh that Smell!!!” 5 of 5 stars
Review of The Westin Cape Coral Resort At Marina Village

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The Westin Cape Coral Resort At Marina Village
4.0 of 5 Hotel   |   5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)   |  
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Ranked #1 of 7 hotels in Cape Coral
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Oh that Smell!!!”
5 of 5 stars Reviewed July 29, 2013 via mobile

We stayed here four nights on a spur of the moment family vacay. We found a great deal on hotels.com, but instead of booking through them, we called the Westin reservation line, where they gave us an even better rate. The price was such a steal, I was very weary of what we would find. Turns out, it was a dream come true! This is a lovely property with super clean, oversized rooms. We opted for a one bedroom with full kitchen, living room, bedroom, washer dryer in bathroom (tide boxes sold at front desk for only $1). All of the conveniences of home with plenty of space. The room & view were beatiful. The bedding was heavenly!! I could have easily slept the whole vacation away and been happy, it was that good! The service was unbelievable- way above and beyond. The pool areas are pretty. The restaurant, Marker 92, is fancy and deliscious- best king crab we've ever had. The smell when you walk into the lobby... anyone who's been there knows... that smell is Pure Bliss. Not a single complaint. Westin does it right.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, August 1, 2013
Dear Ange L,

I am very delighted to hear how much you enjoyed your recent stay with us and hope that you will join us again sometime in the near future... we'd love to have you!

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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649 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Villages, Florida, United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 26, 2013

We traveled with another couple and our dog Toby. Everyone was thrilled with the rooms, service and style of this resort. Pool is great, workout room far exceeds your normal hotel gym. Late nite snacks and drinks at the Nauty Mermaid were great. Only small negative is that the restaurant is a little overpriced. Food was pretty good, but not what your average tourist would want. Taylor on the front desk was very helpful and went out of her way to make our dog feel welcome!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 29, 2013
Dear Dave C.,

I am delighted to hear that you and your friends... and of course Toby, enjoyed your recent stay with us. I will certainly share your praises with Taylor as well as with her supervisor.

We hope that you will all vacation with us again in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2013

What a beatiful location and far away from any major highways or roads. This hotel has some great views of the gulf, Fort Myers, and the surrounding area. The hotel staff were okay. The bell hop was the friendliest of the staff we ran into. If you're looking for a hideaway for a really good price this is the place to stay. At this time of the year Cape Coral is pretty quiet. The rooms were clean and overall the hotel was quiet. The pool is pretty small considering the size of the hotel. Worth a stay if you're in the area.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 29, 2013
Dear Sinbad06,

Thank you for taking the time to let us know about your recent relaxing getaway at our resort. We love the fact that our guests can take the time to relax & renew while here, but can also take the opportunity to engage themselves in some of the resort and local amenities/activities.

Next time you visit, be sure to check out the two additional pools we have available for our guests over at the recreation center, where we also have tennis courts, bocce ball, horseshoes, a walking trail and more!

Be Well,
Eric Ashton
General Manager
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LA
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

This was a 5 star hotel in all respects but one. I'm all about being EcoFriendly, but having the
Thermostat preprogrammed to never go below a certain temperature is bad customer relations, particularly in a hot humid mid summer environment. We did receive a credit on the bill after complaining how miserably uncomfortable it was for us.
The staff was friendly, the service was great, the rooms were big, comfortable and exceptionally clean.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 29, 2013
Dear LaBubba,

I appreciate your feedback about your recent stay and am working on providing more clear instructions as a solution to the pre-programmed air conditioner - currently it can go as low as 62 degrees, however I agree that the explanation may not be clear enough.

I do hope that you will consider vacationing with us again in the future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
93 reviews 93 reviews
21 hotel reviews
Reviews in 54 cities Reviews in 54 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 21, 2013

The property is absolutely beautiful! The rooms with balcony is very stylish and comfortable. The staff here are exceedingly friendly and helpful. The views here are incredible. Also the property is a great value for the quality. The bar by the pool makes tasty cocktails. Didn't try the restaurant but everything on the menu looked enticing. I guarantee you will enjoy this high end establishment.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 29, 2013
Dear Mike M,

Thank you for sharing your recent experience at our resort. i am delighted to hear that you enjoyed your stay and hope you will visit us again in the future.

Be Well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Texas
1 review
4 of 5 stars Reviewed July 19, 2013

Very nice place with many amenities. Rooms were suites with double sinks....one in bathroom and one outside in closet area which was very help with great lighting too. Screened in porch that went the length of the suites....from living area to bedroom.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 22, 2013
Dear dpkirk,

Thank you for taking the time to review your recent stay with us and we hope to see you again in the near future!

Be Well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2013

I just returned from a memorable vacation at the Westin Cape Coral,. This resort is perfect for Family vacation or a romantic getaway. Upon my check in a was assisted by Rachel. She was fantastic, explained all the hotel had to offer and was warm and friendly. The suite was awesome with a Fantastic view to the Marina. That same day we went for dinner to Rumrunners (a recommendation from the hotel staff) it Is just 5 to 8 minutes away and it is an amazing restaurant. One of my passions when I travel is to explore the cousine and I was not disappointed by the options find at Cape Coral and Fort Myers. They have great restaurants , Cape Coral is very close by to the hotel and Fort Myers is only 20 minutes away. No diet for me during this vacation! You should try the Twisted Vine at Down Town Fort Myers the place is fantastic, great wine selection and the service is superb. At the resort we had breakfast every day at Marker 92, our waiter Linda was great she give us fantastic recommendations every day. We also had lunch there twice, the loaded pizza is great as well as the Cob salad. My brother in law works in the industry and asked Amelia and Andrew our waiters for a special Mojito, they immediately introduced us to Phillip and he prepared the most amazing strawberry mojito we had ever tasted (coming from Puerto Rican's it is a very big compliment). They all came back out to see how we liked it and we felt at home kudos for Amelia, Andrew, Phillip and Linda. Markers 92 has a brilliant future if they keep hiring staff members as committed as they are. Another most do is the water Taxi that takes you the Fort Myers Beach, departs from the hotel at approximately 10 am and it brings you back at two (I think they have other times during high season). The crew on the boat is amazing they explained everything about the history of cape coral and it is a beautiful ride. You arrive to a very beautiful little area at For Myers, that have plenty of restaurants and little shops. I live in Puerto Rico so I have to say the beach is not one of the most beautiful ones I have every seen. But the area is great and it's a most see we fell in love with the place. There's also Kayak rides and little shops at the hotel area. The hotel is also pet friendly. It was a memorable family vacation and we are looking forward to visit the Westin Cape Coral in the near future.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, July 22, 2013
Dear Elvira V.,

What a wonderful review of your recent stay at our resort! I am always intrigued when I read reviews from guests who live in an area I would consider a vacation spot or that has beautiful beaches. It sounds as though you enjoyed your getaway and I will certainly share your compliments with Amelia, Andrew, Phillip and Linda - as well as their Supervisor.

I look forward to your return visit in the near future!

Be Well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Cape Coral Resort At Marina Village

Address: 5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Cape Coral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cape Coral Resort At Marina Village 4*
Official Description (provided by the hotel):
The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more   less 
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Also Known As:
The Resort At Marinavillage Hotel Cape Coral

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