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“Quiet,lovely hotel” 4 of 5 stars
Review of The Westin Cape Coral Resort At Marina Village

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The Westin Cape Coral Resort At Marina Village
4.0 of 5 Hotel   |   5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)   |  
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Hotel amenities
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4th Night Free & Credit
Ranked #1 of 6 Hotels in Cape Coral
Certificate of Excellence
Ft.Lauderdale,Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Quiet,lovely hotel”
4 of 5 stars Reviewed June 9, 2013

Very quiet ,beautiful hotel with great views and tremendous staff. Anna Marie at the check in was wonderful as she upgraded my standard room to a one bedroom with a huge balcony overlooking the marina. There was plenty of FREE parking. The hotel is sparkling clean and just walking into the lobby with the Westin aroma is heavenly. One negative is the pool is very small. Another is their restaurant,Marker92. My waitress,Krista,was fantastic. My wife's fish entrée was so salty you could actually see the salt sitting on top of it. Krista very nicely brought her another on top of offering up free desert. My prime rib was something you would see at the Golden Corral. Considering this restaurant is nowhere inexpensive,I expected a bit more. All in all,I will return to this property when the chance arises.

Room Tip: Get a high floor to overlook the marina .
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 19, 2013
Dear Marty46r,

I appreciate you taking the time to let us know about your recent stay at the resort. I am happy to hear that you enjoyed the room as well as some of the resorts amenities.

I am going to share your praises with Krista as well as let the management know about your disappointment with the dishes you ordered.

Next time you're in the area and staying with us, I hope you will take advantage of the two additional pools we have available for our resort guests.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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929 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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English first
Hollywood, Florida
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 8, 2013

My wife and some friends of ours went to the Westin Cape Coral for some R&R on Memorial Day week-end. Man did we pick the right place. Clean, fantastic staff, great food, great pool bar, and views to die for. Let me start with the check-in. Very efficient, knowledgeable and friendly. All of them impressed me, but Jennie was my STANDOUT. Nice, nice pleasant girl. I was looking for my wife and she grabbed my arm and said let's go I will help you. She had me laughing. Also very knowledgeable and comfortable around guests. All Hotels need a Jennie! The Pool Bar and the food from the Restaurant on property was also fantastic. Mahi-Mahi Sandwich great, pizza great, breakfast great. Josh Brannen was a wizard! man that kid was non-stop. Right there when you needed him, efficient and made sure you were satisfied. All the Wait Staff is to be commended as well as the Chefs for a job well done. Really, great job. Marty and Howard at the Pool Bar are also standouts. They had me and others at the Bar entertained and laughing and were just great Bartenders. They helped to start conversations and included all. They made us all friends. Drinks were great and prices reasonable. Please, do not let any of this Staff go unrecognized. Great people, with great training. Knowledgeable about there product, and most of all they all liked working there. That in itself says something. Thank you all for a great week-end. Ralph M. and JoAnn Andradez

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 19, 2013
Dear RalphAndradez,

To replicate the subject of your review - "WOW!" Thank you for your outstanding review of your recent stay with us. It is always so wonderful to hear when our associates are making memorable experiences for our guests. I will absolutely share your praises with Jennie, Josh, Marty, Howard, the wait staff, Chef and all their managers.

On behalf of myself and the entire staff, we hope that you and your wife will find time to visit us again in the near future.

Be well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho Falls, Idaho
Level Contributor
124 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 4, 2013

Decided to try the resort for an overnight on my drive from Miami to Sarasota. The hotel sits well into the Westin Resort property - I missed the first turnoff, and the second was gated, so it took me a little while to actually find my way to the hotel. The parking garage entrance comes before the main entrance, so I parked in an open spot and walked the rest of the way.

Arrived at 10:15 pm on a Saturday night so the restaurants, bars and room service were all closed, though the front desk clerk told me that they could arrange to have something brought in. The lobby was huge and impressive, but to me it lacked any sense of human scale or warmth. Was upgraded to a junior suite on the seventh floor, which was very spacious, as might be expected in a resort/timeshare facility. When I got to the door, the RF keys didn't work, but almost before I turned around, the clerk was already hurrying off the elevator to give me new ones, as he realized that he'd forgotten to program them.

The suite was large and well-appointed, but felt somewhat institutional, probably because it's designed to be a longer-term rental where you'd personalize it yourself. The best part was a screened-in balcony which ran the width of the living room and bedroom, where I was able to read and watch the sunrise over the wildlife preserve and lagoon.

Breakfast on the restaurant patio was very pleasant, with good-sized servings of fresh fruit, and excellent coffee.

I wouldn't go out of my way to stay here again, but if you like the resort atmosphere, I suspect you'd find this a good stay.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 19, 2013
Dear JEM196204,

I appreciate you taking the time to share your recent experience with us. It sounds as though you had a very short stay and I do hope that if you are ever in the area again you will be able to stay a bit longer and enjoy some of the wonder amenities the resort has to offer.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt Island, Florida, United States
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 30, 2013

This was such a beautiful place. The lobby was so pretty, it has a fish tank to die for. The staff was so helpful. The rooms on the higher levels had wonderful views. The marina was easy to use. The only problem is the parking garage was a little far.

Room Tip: ask for a higher level floor.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 3, 2013
Dear Kymm I,

Thank you for taking the time to let us know about your recent stay at the Westin Cape Coral. I am thrilled to hear your satisfaction and look forward to having you as a guest in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Isles Beach, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 30, 2013

I enjoy so much again my stay at this fantastic resort , everything was so good as always, this is my second visit i like the Wiston resorts, this place is so good , clean,safely and with a trreific staff, was a nice escapade for MEMORIAL DAY

Room Tip: if you need more tranquil pool go to the 2 others at the recreation centerat day time only, the p...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 3, 2013
Dear MCR,

Thank you for choosing us again for a second time around! We are glad to have loyal guests such as yourself and hope to see you back again in the near future.

Be Well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nokomis, Florida
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 29, 2013

The rooms are beautiful, we had a room with a full kitchen and living room. The kitchen had granite countertops and stainless appliances. The living room and bedroom had a connecting lanai through glass doors overlooking the water. The staff is wonderful, very helpful and friendly. The restaurant was good.
We travel frequently and this is my absolute favorite hotel to date!

Room Tip: Everyone in our group loved their rooms and I think all the rooms have great views of the water.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 3, 2013
Dear Sharon W,

I am thrilled to hear that our service and product did not just meet, but exceeded your expectations! AS a frequent traveler, this means the world to us and we hope to have you back again in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 28, 2013

Only thing it lacked was a sandy beach and closer access to a freeway. The pool is a little small for a resort this size with no where else to swim (safely).

Resteraunts were nice, clean, tasty however slightly expensive. Par for the course at a resort though. Amelia at Marker 92 was great!

Very clean overall and great staff. We'll be back!

PS...went for a 6 hour boat ride. It was supposed to be a tarpon charter. Beware the hotel set us up with a captain but he knew full well that the tarpon weren't biting a few days leading up to and after a full moon. We chartered the boat one day before the full moon but the captain didnt tell us the odds until we were on the water. There went $400 with no tarpon hooked or even seen! Anglers beware...hotel should know these facts in the tarpon capital of the world.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, June 3, 2013
Dear indialuver,

I appreciate you taking the time to let us know about your recent stay and i will be certain to let Amelia and her supervisor know of your praises.

I apologize that you were not informed of the 2 additional pools we have here on the resort for our hotel guests. I hope that next time you return you will be able to take advantage of these amenities. In regards to fishing, I believe you went out with a guide the marina suggested when they were made aware you were looking for Tarpon. While they are not managed by our Westin staff, I will be certain to bring this concern to their attention since it does affect our resort guests when they are not satisfied.

All in all I hope that you enjoyed your stay and I look forward to your next stay with us.

Be well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Cape Coral Resort At Marina Village

Address: 5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cape Coral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cape Coral Resort At Marina Village 4*
Number of rooms: 263
Official Description (provided by the hotel):
The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more   less 
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Also Known As:
The Resort At Marinavillage Hotel Cape Coral

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