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“Excellent experience” 5 of 5 stars
Review of The Westin Cape Coral Resort At Marina Village

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The Westin Cape Coral Resort At Marina Village
4.0 of 5 Hotel   |   5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)   |  
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Ranked #1 of 7 hotels in Cape Coral
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Excellent experience”
5 of 5 stars Reviewed April 19, 2013

The hotel was amazing, the associates were extremly helpful, eager to please and I felt it was a real want to have my family have a wonderful experience at the Westin. Mike the bell men was very helpful, giving us the complimentary bikes, to giving directions to a warm welcome. Dinner at Marker 92 was fantastic, Andrew, Lee and Debbie could not do enough to make our stay enjoyable. Great daily activities for familys and a complimentary boat trip to fort myers beach. The rooms are very clean, large and extremly comfortable. Hat's off team great stay

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 25, 2013
Dear TheComries,

Thank you for letting us know how enjoyable your recent stay was for you and your family. We all take pride in making sure each and every guest feels at home and leaves with a memorable experience. With that said, I am delighted to hear that Mike, Lee, Andrew and Debbie left a great impression on you and your family and I will be sure to share your praises.

On behalf of myself and the rest of the team, we hope to see you and your family again in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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Webster, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed here on Christmas/ New years and it was beautiful. First off if you want the ocean and the beach this resort is not for you. We knew this going into it and thats why we booked it, wanted some peace and quiet. If you want romantic, very few children, and beautiful views this is the spot. we had a gorgeous 2 bedroom suite with a kitchen for under 500 a night, you cant beat that. The staff were wonderful, food was good, and the best part was we rented a boat for the day and went out towards the ocean and got to see beautiful groups of dolphins, my teenagers had a gas. We liked it so much we are going back next week. My only suggestion to Westin is build a bigger and better pool, with no beach they really need it. Otherwise we loved this resort.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 19, 2013
Hello Michelle Q,

I am thrilled to hear that you enjoyed your stay with us over the Holdiays and am even more delighted to hear you are on your way back next week!

The Resort will be a little less crowded then when you came over the holidays, but if you still want even more peace and quiet, we do have 2 additional pools available to our guests. Please be sure to talk to the front desk and you can either walk or one of our bellman would be happy to drive you over in your golf cart.

We will see you next week!

Be Well,
Eric Ashton
General Manager
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Richmond, Virginia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2013

This hotel, as are all Westins, was very classy and well-appointed. We were upgraded to a suite that was over 1000 square feet, and it was spacious and elegant. The view over the marsh-land was pretty. The restaurant was EXCELLENT, with nautical décor and lots of good entrees. The outside eating area, near the beautiful pool, was a fabulous place to dine or have drinks!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 19, 2013
Dear sunnysherri,

I appreciate you taking the time to share your experience with us! I am delighted to hear that you enjoyed your stay as well as dining at either Marker 92 or The Nauti Mermaid.

I hope that you will stay with us again in the near future!

Be Well,
Eric Ashton
General Manager
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Hallandale Beach, Florida
1 review
5 of 5 stars Reviewed April 16, 2013

Me and my family just went for a small vacation and I fall in love with this place and the fabulous way people treat us at the Westin Cape Coral Resort, specially George Reithel who was absolutely kind very concern on meeting all our needs. We really have a magnificent time and he offer us more that what we could never expect . Employees like him really make a difference since he always put a smile in our faces and will definitely coming back!
100% Excellent

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 17, 2013
Dear Beniley L.,

Thank you for taking the time to let us know about your recent stay at The Westin Cape Coral as well as recognizing our Food & Beverage Director, George. I will be delighted to share your comments with him and am looking forward to having you as a guest again in the near future!

Be well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

After our Bahamas cruise, we opted to explore more Florida for the weekend. This hotel by the Marina was a pleasant surprise. Very hospitable and luxurious. Sleep quality was at its best. Outstanding credit to Lance - who exudes the charm and warmth that will make our stay worth remembering.

Stayed April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 17, 2013
Dear rxhappiness,

Thank you for sharing your experience with us! I am delighted to hear that Lance helped to provide you with a memorable stay and I look forward to seeing you at the resort again in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2013

It is very hard to rate this location. The Resort itself was wonderful, but the location was too far from everything.

The staff was very helpful and very friendly. Our 2 bedroom suite was very clean and well stocked for cooking. It was very quiet. The food was good in the restaurant and the views were beautiful. There were activities at the pool everyday for the kids. They have many boat slips if you have a boat.

It is, however, far from EVERYTHING! The beach is at least 45 minutes away (longer in traffic) and even other places to eat are quite a drive.

Watch how you book a room here. We booked through VRBO.com. It happened to be an overseas company, and they require you to use a VISA card. What they don't tell you is that you will be charged an extra $50 from VISA for charging overseas. They also misquoted our week long rate and then refused to honor the quote given or even reduce it at any amount.

Room Tip: The suite was great!
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, April 19, 2013
Hello AandM2005,

Thank you for taking the time to review your recent stay with us. I am delighted to hear that you enjoyed your stay, however I am sorry that you experienced difficulty with your booking and rates. I encourage you that when you decide to stay with us again, please book directly on our website or by talking with one of our reservations agents directly on property so that we can assist with any issues you may have along the way. When booked through a third party, unfortunately our hands are tied.

Also, I hope that when you were staying with us you took the complimentary water taxi to Fort Myers Beach. Our guests enjoy this option so they can experience the hustle bustle of the beach but then return to the serene environment we have to offer.

I look forward to having you as a return guest in the near future.

Be Well
Eric Ashton
General Manager
Report response as inappropriate
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clear lake, mn
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

Westin recently began managing this property....A real surprise in Cape Coral...beautiful marina setting, friendly staff...upgraded to a spacious suite with all the amenities...great pool and marine activities, fishing, kayaking, etc...free shuttle to Ft Myers beach.. Marker 92 restaurant is onsite...

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Cape Coral Resort At Marina Village

Address: 5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Cape Coral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cape Coral Resort At Marina Village 4*
Official Description (provided by the hotel):
The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more   less 
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Also Known As:
The Resort At Marinavillage Hotel Cape Coral

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