This resort is a 3.8 in our opinion. We spent 7 days here with 2 kids and our dog. The resort is located at the southern tip of Cape Coral with great water views from every room. The suite we had was nice, complete with full kitchen, laundry, and wide balcony. I recommend the suite if you are staying more than a few days. The beds are nice and the pillows are unusually huge, not great for a bad neck. The front desk had long lines at times but the staff was courteous and accommodating. The parking garage was a major convenience as we tend to come and go frequently and prefer self parking over valet, particularly when you only need to get one item out of the car at times. The dog friendly aspect was fantastic complete with biscuits at the front desk. The pool area is a bit small and was overcrowded at times. I recommend reserving a chair with a book and a towel as early as possible each morning. They ran out of towels at the pool two days so be sure to bring your own if it is busy season.
The gym downstairs was adequate and open for use anytime.
The resturaunt"marker 92" had decent food but not a wide selection. Some of the wait staff was superb at night, including the bar, but, in the mornings the service was weak. Be prepared to wait awhile for food in the morning. You may be able to go off site, eat and come back in a shorter time frame.
The outdoor food area was great and service there was sufficient. There is a bit of confusion when eating outside as two different restaurants occupy the space next to one another. Be sure to see the hostess outside, so you do not sit in the wrong area.
The concierge, Rachel, was extremely helpful. We did go on a sunset dolphin cruise with Bannana tours, and they were fantastic with kids. We had the good fortune of seeing, manatee, a bald eagle and plenty of Dolphin in addition to the sunset.
Some of the activities held at the hotel were good, but there is no kids club yet. We were told it is under construction.
There are only a few shops here at the resort so do not expect a shopping village. There is a Publix not too far so you can stock your kitchen. As for the local shopping area, there is none that I noticed.
There are some issues with the times the rooms are cleaned. We would leave early in the morning, venture out, return at 4 to a room not attended to. Finally when the kids were down resting the doorbell would ring at 6. There was no consistency. The next night it was not cleaned until 8pm when we were trying to get ready to go out. We passed on two days of cleaning as a result of the timing.
Upon checking out we needed a bag cart which are locked up downstairs. We phoned for a bellman, who never arrived. We finally went down ourselves dragging our belongings.
Overall the negatives were minor.
We would recommend staying here as it is a great quiet retreat.
- Official Description (provided by the hotel):
- The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more less
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- Also Known As:
- The Resort At Marinavillage Hotel Cape Coral