Spent one night pre cruise at the resort. Check in was a breeze, front desk staff friendly, informative, and professional! We were a group of 5 and room size was perfect. You can tell they are renovating rooms, ours was not renovated yet, so some noticeable wear visible. We were not able to open couch bed, but didn't complain, one of us just slept on the couch vs. opening it. Starbucks coffee in the morning was sweet! Check out and shuttle efficient, driver super friendly and informative. Gave hotel a 4 despite room issues as the service was excellent and renovations are in the works!! Staying in April again! Hope the tiki bar is open when I arrive!!