We stayed the night before our Carnival Cruise at this hotel. We stay at Country Inn and Suites quite often and are Club Carlson members. Before booking this hotel, I did call around the other local hotels near the Port. I was pleased with their parking fee for cruisers and used a points+cash reservation through the Club. The check-in process was quick and the clerk gave us all the information we needed regarding parking our car, their shuttle to the port, etc. Unfortunately we didn't have time to enjoy the pool area although it looked nice. It is obvious that most of their customers are people leaving on cruises out of the port so that may or may not affect a vacation traveler who is not cruising. The breakfast was fine in the morning and the shuttle driver (a female) was very pleasant and funny as we rode over to the Port. On our return, the car was in good condition and all was well. We didn't have any problems with leaving our vehicle in their parking area and would definitely stay at this hotel again if in the area or taking a cruise.