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“Space Coast Dragon Boat Race” 5 of 5 stars
Review of Country Inns & Suites By Carlson, Port Canaveral

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Country Inns & Suites By Carlson, Port Canaveral
2.5 of 5 Hotel   |   9009 Astronaut Blvd., Cape Canaveral, FL 32920   |  
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Ranked #2 of 6 Hotels in Cape Canaveral
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Space Coast Dragon Boat Race”
5 of 5 stars Reviewed May 4, 2014

GWN Dragon Boat booked this hotel as a Host Hotel for our dragon boat teams. Now we know why.....very excellent hotel!!! Upon arrival we were greeted by two friendly staff members.. and yummy cookies :) The Lobby was very nice and spacious. Our room was very cleaned. We did have a chance to enjoy the Hot Tub...very nice :) Next morning my dragon boat team and other teams invaded the Breakfast/dining area. Plenty of seating area with delicious food. Location of the Hotel was super close to our race venue and few miles from Cocoa Beach. We will stay at this hotel again.....but we are bringing our own pillows cuz their pillows are the size of a sofa's deco pillow. Too small for us.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, May 5, 2014
Dear FitBear69,

Thank you for taking the time to review Country Inn & Suites in Cape Canaveral, FL! I am so pleased to hear that you had an excellent stay at our hotel!

It is wonderful to hear that you found our staff members were friendly and helpful, the lobby spacious and nice, and that you enjoyed our ever-complimentary cookies! I am so pleased that you and your group enjoyed our breakfast and that you had the opportunity to relax in our Jacuzzi in the pool area.

We certainly look forward to hosting you again very soon! Once again, thank you so much for your kind feedback!

Have a wonderful day,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Dryden, Canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed May 3, 2014

After reading all the reviews I thought I had made a good choice in picking this hotel...than again maybe not! I found the front desk personnel not overly professional at times. Seems to be a hit and miss. The hotel itself is dated. The rooms are alright except for the paper thin walls! House keeping failed to clean our room. Imagine our surprise after a long day out coming back to find absolutely nothing done! The laundry room is horribly hot and I found it odd that they never stocked any supplies in it! You had to go all the way down to the gift shop to purchase it! On the plus side it does have a very nice pool!

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, May 5, 2014
Dear Ontariogirl30,

Thank you for reviewing our hotel! We greatly value your feedback and appreciate your taking the time to share your experience with us.

I am so pleased to hear that you enjoyed our pool area! We strive to keep it beautiful and enjoyable.

Please accept our sincerest apologies regarding the staff issues you experienced and that the rooms were not as updated as you expected. We strive for excellent guest service, from our Front Office Team to Housekeeping, and I am sorry that the service you encountered did not meet these expectations! I have addressed these concerns with our team and assure you everything in our power is being done to prevent these issues in future.

I am happy to share with you that our property will be going through a renovation and this will help resolve some of your concerns with the condition of the hotel. We hope to have the opportunity to host you once these renovations are in place!

Once again, thank you for your very important feedback. We hope to have you with us again next time you are in our area!

Best regards,

Kalyn Eastman
General Manager
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Blackpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

We stayed here having arrived at Orlando International and needed a night stay before setting of for Englewood. The staff were excellent and the room a good size, clean and well equipped. We particularly enjoyed the hot buffet breakfast and the hotel is well situated for local eateries by the shore.
Will certainly stay there again next year.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, May 5, 2014
Dear GWB1952,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am so thrilled that you had an excellent experience while staying with us!

It is wonderful to hear that our staff went above and beyond during your stay. I will be sure to pass your kind compliments on to our team. I am glad that you also enjoyed our full, hot breakfast that is included!

We look forward to the opportunity to have you again with us next year!

Best regards,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Top Contributor
65 reviews 65 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 1, 2014

We booked this hotel because we arrived at Orlando airport in the evening and wanted to go to the Kennedy Space Center early next morning. For this, the hotel was allright. It is fairly standard in rooms and overall design, staff is friendly and helpful. Only its location is truely basic. Situated at a large road, its surroundings consist of other hotels, gas stations and diners. At least it is not expensive.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, May 5, 2014
Dear Flabbergast52,

Thank you for reviewing our hotel! We appreciate your sharing your experience with us!

I am thrilled to hear that our staff was friendly and helpful and that you had the opportunity to enjoy the nearby Kennedy Space Center while visiting the area.

Once again, thank you for your feedback and we hope that we will have the future opportunity to host you again.

Have a great day,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hauts de seine
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 30, 2014

we stayed only one night in order to visit the kennedy space center. we shared the room for us and our 2 kids. room was really fine and big. we had a very good breakfast.
easy to reach from the main roads. quite easy to reach kennedy space center from here. also close from some restaurants

Stayed April 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, May 5, 2014
Dear vdblt1,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am thrilled that your stay was a wonderful one!

It is excellent to hear that you enjoyed our near proximity to the Kennedy Space Center and local restaurants, as well as our breakfast and spacious rooms!

We certainly look forward to hosting again very soon! Thank you once again for your feedback.

Have a great day,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2014

We stayed here post cruise. We were off the ship by about 8:00 am and had our rental car shortly after. We figured we'd have to kill 4-5 hours before we could check into the hotel. I decided to drop in to see what time check in was and the nice young lady let us check in right away (around 9:00am). The hotel was very clean. The room was very comfortable - we had two queen beds, a nice big (newer) flat screen TV, and a mini fridge and microwave which both came in very handy. We were there early enough to catch the full breakfast (until 10:30 am on weekends). We left and spend a couple hours at the beach before returning and spending the rest of the day by the pool. The pool, hot tub, and pool deck were outstanding and much more than I expected at a Country Inn. There were plenty of tables (with umbrellas) and chairs on the pool deck. The pool was closed in on three sides by the building which made for a nice quiet and private area to relax. The location is excellent, depending on what you're looking for. It's extremely close to the cruise ship terminal(s), but not quite so close to the beach. I highly recommend this hotel.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, April 29, 2014
Dear Igeldart,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am thrilled that our staff was able to accommodate an early check-in for you and that you found our property clean and comfortable. It is excellent to hear that you enjoyed our in-room amenities such as the mini fridge, microwave, and flatscreen television!

I am excited that your family had a great time at our pool area! We hope that your cruise out of Port Canaveral was a great one and we look forward to hosting you again the next time you are in the area!

Thank you once again for your kind words and recommendation. We greatly appreciate your taking the time to share with us your experience!

Have an excellent day,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Top Contributor
62 reviews 62 reviews
6 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

We always look for a Country Inns and Suites when we are going to a way from for a few nights. This one doesn't disappoint. The staff is extremely courteous and helpful. Check-in was a breeze. Very nice outdoor pool. Clean and well appointed hotel.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, April 28, 2014
Dear teriLI,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am so pleased to hear that our staff went above and beyond for you and your family and that you enjoyed your time at our outdoor pool!

We appreciate your feedback and look forward to an opportunity to host you again very soon!

Sincerely,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inns & Suites By Carlson, Port Canaveral

Address: 9009 Astronaut Blvd., Cape Canaveral, FL 32920
Phone Number:
Location: United States > Florida > Cape Canaveral
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Cape Canaveral
#2 Family Hotel in Cape Canaveral
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites By Carlson, Port Canaveral 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Immerse yourself in comfort when lodging at the Country Inn & Suites Cape Canaveral, FL with rooms styled in tropical decor for a retreat feel and equipped with microwaves, refrigerators and free Wi-Fi for the ambiance of home. Conveniently located near Port Canaveral, this hotel ensures a pleasant and memorable stay for its guests seeking fun in the sun at Cocoa Beach, adventure at the Kennedy Space Center or easy access to the cruise terminal at Port Canaveral. Hotel guests can cool off in one of two pools, stay in shape at the on-site Fitness Center, connect with friends via free Internet access and take advantage of cruise parking packages with a shuttle service to the port. At the Country Inn & Suites Cape Canaveral, FL, guests enjoy home comforts, convenient services and an ideal location near Port Canaveral, making this hotel a great relaxation destination in Cape Canaveral. ... more   less 
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Also Known As:
Country Inns And Suites By Carlson, Cape Canaveral
Country Inns & Suites By Carlson, Cape Canaveral Hotel Cape Canaveral
Country Inn Cape Canaveral
Cape Canaveral Country Inn

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