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“Very nice hotel” 5 of 5 stars
Review of Country Inns & Suites By Carlson, Cape Canaveral

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Country Inns & Suites By Carlson, Cape Canaveral
2.5 of 5 Hotel   |   9009 Astronaut Blvd., Cape Canaveral, FL 32920   |  
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Ranked #2 of 6 hotels in Cape Canaveral
Fredericton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed April 28, 2014

We stayed here post cruise. We were off the ship by about 8:00 am and had our rental car shortly after. We figured we'd have to kill 4-5 hours before we could check into the hotel. I decided to drop in to see what time check in was and the nice young lady let us check in right away (around 9:00am). The hotel was very clean. The room was very comfortable - we had two queen beds, a nice big (newer) flat screen TV, and a mini fridge and microwave which both came in very handy. We were there early enough to catch the full breakfast (until 10:30 am on weekends). We left and spend a couple hours at the beach before returning and spending the rest of the day by the pool. The pool, hot tub, and pool deck were outstanding and much more than I expected at a Country Inn. There were plenty of tables (with umbrellas) and chairs on the pool deck. The pool was closed in on three sides by the building which made for a nice quiet and private area to relax. The location is excellent, depending on what you're looking for. It's extremely close to the cruise ship terminal(s), but not quite so close to the beach. I highly recommend this hotel.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 29, 2014
Dear Igeldart,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am thrilled that our staff was able to accommodate an early check-in for you and that you found our property clean and comfortable. It is excellent to hear that you enjoyed our in-room amenities such as the mini fridge, microwave, and flatscreen television!

I am excited that your family had a great time at our pool area! We hope that your cruise out of Port Canaveral was a great one and we look forward to hosting you again the next time you are in the area!

Thank you once again for your kind words and recommendation. We greatly appreciate your taking the time to share with us your experience!

Have an excellent day,

Kalyn Eastman
General Manager
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889 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
Long Island, NY
Top Contributor
57 reviews 57 reviews
5 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

We always look for a Country Inns and Suites when we are going to a way from for a few nights. This one doesn't disappoint. The staff is extremely courteous and helpful. Check-in was a breeze. Very nice outdoor pool. Clean and well appointed hotel.

Stayed April 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 28, 2014
Dear teriLI,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am so pleased to hear that our staff went above and beyond for you and your family and that you enjoyed your time at our outdoor pool!

We appreciate your feedback and look forward to an opportunity to host you again very soon!

Sincerely,

Kalyn Eastman
General Manager
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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed here last week the night before our Disney cruise. We checked in late (after 7pm) and our room was ready. I asked about the shuttle to Port Canaveral the next day and got an 11:30 ticket. We got the suite for our teen girls, but they opted to sleep in the other bed because the pullout mattress was very thin. The room was clean and spacious. We had breakfast the next day. It wasn't bad, but there was no fruit. An extra toaster would be helpful since there was quite a line to wait to toast bread and bagels. The shuttle came on time and without any problems. We drove, so we left our car there while we were on the cruise. After our trip, we got the shuttle back to the hotel, hopped in our car and headed on our way! I would stay here again before a cruise!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 28, 2014
Dear Margie M,

Thank you for sharing your feedback about your recent stay at Country Inn & Suites in Cape Canaveral, FL! I am thrilled to hear that you found our rooms clean and spacious and that you had a great experience with our Park & Cruise package to the Port Canaveral cruise ships.

I appreciate your feedback regarding the need to replace the mattress on the pull-out couches and to add variety to the breakfast options. I have shared your concerns with our team and everything in our power is being done to assure these concerns are resolved for future. I am excited to share that during an upcoming renovation all of the guest room couches will be replaced, resolving the problem your family encountered with the pull-out mattress. I hope that you will have the opportunity to visit us once these changes are made!

Thank you once again for your valuable feedback. We look forward to hosting you again very soon!

Have a wonderful day,

Kalyn Eastman
General Manager
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Sioux City, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014 via mobile

The hotel staff (front desk, breakfast, etc) really went out of their way to make our stay great. They were very friendly and helpful. The location is very close to cruise ships and nearby nice restaurants.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 25, 2014
Dear SHW2014,

Thank you for your review of Country Inn & Suites in Cape Canaveral, FL! I am so thrilled that your stay was an excellent one and that our Front Desk and Breakfast Team went above and beyond in friendliness and helpfulness! I am happy to hear, too, that you enjoyed our near proximity to the cruise ships at Port Canaveral and our local restaurants.

We look forward to hosting you again very soon! Thank you again for sharing your experience with us!

Have a wonderful day,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

Our family (15 of us) stayed overnight before our cruise. Could not have been more pleased with the people at the front desk, so kind, efficient and courteous. The kitchen staff were terrific and handled such a volume of people expertly, kept replenishing food as fast as needed. The rooms were clean and beds comfortable. A great place to stay prior to cruising.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 21, 2014
Dear Harold L,

Thank you for sharing your feedback with us regarding your excellent stay at Country Inn & Suites in Cape Canaveral, FL!

I am so thrilled that our Front Desk and Breakfast staff were kind, efficient and courteous. I will be certain to pass your compliments on to our team. I am also very glad to hear that your family enjoyed our complimentary hot breakfast and the comfort of the guest room beds.

Once again, thank you for taking the time to share your experience with us. We look forward to having you and your family with us again the next time you are in the Cape Canaveral area!

Sincerely,

Kalyn Eastman
General Manager
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Painesville Ohio
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed April 20, 2014

We stayed here the night before our cruise.
Pros:
Hotel is easy to find and all staff was very helpful and pleasant.
Pool and outside tub were really wonderful, First hot tub I have been in with a waterfall.
They were very well organized when taking a shuttle to the cruise port. You register for a time and they have a large room everyone waits in and they call your name when your shuttle is being loaded.
Room has sink microwave and small refrigirator
Have a typical free breakfast, nothing special but wasn't bad either
Cons:
We had a Jacuzzi room and was not worth the extra money and advise against it. the jets in the Jacuzzi were very weak and kept cycling on and off.
Have 2 elevators and one was out of service. If you were on the 3rd floor you could not go down, You had to go up to 4th floor in order to go down.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 21, 2014
Dear Terry R,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, Florida! I appreciate your taking the time to share the details of your stay with us.

I am so happy to hear that you enjoyed our heated pool as well as shuttle to Port Canaveral for your cruise. Thank you for your kind compliments to our staff! I have passed these on to our team and they are honored at the recognition. We strive to go above and beyond for each and every guest and it is exciting to hear when this is accomplished!

Thank you for bringing the concerns regarding the Whirlpool Suite to our attention. I will address these with our Chief Engineer to assure nothing is malfunctioning with the safety device built into the guest room hot tub. By law, the jets are required to automatically shut off after a period of time, for a period of time, to avoid endangering the safety of those in the tub. I apologize if this device caused any inconvenience and as I said, we will research this issue to make certain there is not a deeper problem there.

Please accept my sincerest apologies that maintenance was being done on the elevator during your stay. This concern has been resolved and I assure you everything in our power is being done so that it does not occur again in future.

Once again, thank you for your feedback and we are so pleased that your overall experience was a wonderful one! We hope to host you again in future!

Sincerely,

Kalyn Eastman
General Manager
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Barton, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2014

Stayed two nights prior to a cruise. The room was clean and comfortable, the public areas do show some wear and tear, however there is display in the lobby indicating that they will soon be refurbishing. The pool and hot tub area are in a courtyard and as such very handy to the rooms. We did not use the ship shuttle service as we had rented a car. Breakfast is definitely a challenge. I am an early riser and as such the crowd wasn't too bad. My wife and son went down about 9am and the line was out the door. There seems to be a confluence of people who are getting ready to leave on a cruise combined with some who are just getting of the ships. They decided to opt out of the breakfast. This is one of the few hotel breakfast areas that I have seen where the staff have put out a tip jar. They certainly were efficient at clearing away the disposable plates and silverware.
The best part of this hotel is its location. There are a variety of restaurants and entertainment within a short distance, accessible both on foot or by car. Mini golf, and a couple of public parks are also nearby. Shopping of all sorts is a short drive down the road with a Walmart some 15 minutes away. Given the amenities and location this is certainly a hotel that I would choose again pre-cruise.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Cape Canaveral, responded to this review, April 21, 2014
Dear cooper2008,

Thank you for your review of Country Inn & Suites in Cape Canaveral, FL! I am pleased to hear that you enjoyed your stay with us!

I am thrilled that you found our rooms clean and comfortable and also enjoyed our resort pool area. It is wonderful to hear that you had the opportunity to explore the nearby attractions such as the mini golf courses, shopping, and dining options.

Thank you for your feedback regarding the opportunities in the breakfast areas as far as space constraints are concerned. We are so excited to share that part of our upcoming renovation package includes extension of the breakfast area. I hope during a future visit to the area we will be able to host you and your family in this new environment!

Once again, we appreciate your feedback and value it greatly! We look forward to having you with us again in future!

Best regards,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inns & Suites By Carlson, Cape Canaveral

Address: 9009 Astronaut Blvd., Cape Canaveral, FL 32920
Phone Number:
Location: United States > Florida > Cape Canaveral
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Cape Canaveral
#2 Romantic Hotel in Cape Canaveral
#2 Family Hotel in Cape Canaveral
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites By Carlson, Cape Canaveral 2.5*
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Also Known As:
Country Inns & Suites By Carlson, Cape Canaveral Hotel Cape Canaveral
Country Inns And Suites By Carlson, Cape Canaveral
Country Inn Cape Canaveral
Cape Canaveral Country Inn

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