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“Great hotel!!!” 5 of 5 stars
Review of Country Inns & Suites By Carlson, Port Canaveral

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Country Inns & Suites By Carlson, Port Canaveral
2.5 of 5 Hotel   |   9009 Astronaut Blvd., Cape Canaveral, FL 32920   |  
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Ranked #2 of 6 hotels in Cape Canaveral
Tallahassee, Florida, United States
1 review
2 helpful votes 2 helpful votes
“Great hotel!!!”
5 of 5 stars Reviewed December 10, 2012

The 2.5 stars doesn't do this hotel justice. It was an excellent hotel with excellent service. They ran the cruise transportation efficiently. The driver Duane was funny and a real trip. The breakfast bar was wonderful with a great variety of food, hot and cold. The room was beautiful and comfortable. Can't say enough good about this place. We would stay here again and again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 26, 2012
Thank you for taking the time to write a review. I'm thrilled to hear that you had such a memorable experience! Thank you for the wonderful comments about our star rating, Duane (he always makes me laugh too!), our free hot buffet breakfast, and our "beautiful and comfortable" rooms. I'm happy that you couldn't say enough good things about our hotel and services. I'm looking forward to your return!

Best regards,

Sean Esposito
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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919 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Bonita Springs, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2012

We found the staff to be very attentive and very friendly and the accomodation was very comfortable and clean. Also a very good complimentary breakfast was served. We made use of hotel parking for a cruise and the shuttle service was very efficient. A high recommendation for this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 26, 2012
Thank you for taking the time to write a review. I'm happy to hear that our staff was very attentive, friendly, and played a large role in your overall experience. I'm delighted that you had such a wonderful visit!

Thank you for the wonderful comments, staff recognition, and high recommendation! I hope you come back very soon!

Best regards,

Sean Esposito
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Alabama, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

I want to thank Tina Gradilone and the entire staff for taking such wonderful care of our group. We had 78 people staying with them before our company cruise and it could not have gone smoother. The rooms, breakfast, and shuttle service before and after the cruise were great. Hats off to Country Inns & Suites, Cape Canaveral. We will be back!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 6, 2012
Thank you for taking the time to write a review. I am thrilled to hear that you and your large group had such a wonderful experience with us! I'm happy that our Sales Manager, Tina, made a lasting impression! I'm glad that everyone enjoyed the accommodations and shuttle service to and from the cruise terminal!

Thank you for the wonderful comments and recommendation! It was a pleasure hosting your group and we hope you return very soon!

Best regards,

Sean Esposito
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga Springs, NY
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 4, 2012

I was tempted to give this hotel 4 stars because the pool and hot tub are so spectacular, but the rest of the property is somewhat dated and worn (lobby furniture, carpets, etc.).

On the plus side: Some of the rooms have a great view of the cruise ship port. This was our first sighting of our ship, Freedom of the Seas. Our room had a great view of the pool. Breakfast was pretty good for a normal diet but there is no consideration for gluten free needs. Also, if you are cruising and arranged to use their shuttle, they have a meeting room for the morning with staplers and tape to use in tagging your bags with the tags you got from Royal Caribbean. Finally, although you are on a wide major highway, there is a sidewalk and a few restaurants just a few minutes walk away. We chose the Radisson dining room because they could do gluten free. There is also a Hertz agency 200 feet away. They said if you call them directly, they can help arrange one way rentals to/from the airport but if you do it online, there is a huge penalty fee.

Negative: I reserved a king room and on arrival, they pushed a double suite with a small upcharge because the kings were not ready. They did this to multiple people. It did not seem to be a coincidence. I also didn't appreciate paying $26 more than a federal employee who was traveling for pleasure and not business. Regardless, the staff was friendly about everything else.

Oh, I almost forgot. They have the worst pillows in the hotel industry. I'm not kidding. They were horrible.

Room Tip: I liked the king room better than my friends' double suite.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 6, 2012
Hello "Karen P"

Thank you for taking the time to write a review. I am sorry to hear that we did not meet all of your expectations during your recent visit. If you could please contact me to discuss your experience in further detail, I would greatly appreciate it. I'm delighted to hear that you loved our pool, hot tub, and view of the cruise ships from your room. I look forward to speaking with you.

Kind regards,

Sean Esposito
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2012

We booked 10 rooms the night before our cruise and everybody was very helpful. The day of the cruise our ship was delayed so our shuttle had to wait to bring people to the ship. Even though we had already checked out they let us stay as long as we needed in the conference room and had total use of the hotel amenities. When I expressed a concern about an elderly couple in our group the staff offered to let them stay in their room until the ship was ready to start boarding.
We will definitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 6, 2012
Thank you for taking the time to write a review. I'm thrilled to hear that you had a wonderful stay with us! I'm happy to hear that our entire staff was friendly and helpful! Thank you for your wonderful comments and recommendation. I hope we see you again very soon!

Best regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, Georgia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2012

We had a cruise with Disney Cruise Lines and this hotel came up in a search of those closest to the ports. A shuttle service to and from the port was included in the price of the huge room. It was more than enough for my family and my kids loved the bunk beds. We will definately recommend this hotel for anyone going on a cruise out of Port Canaveral and we will save it in our list of hotels to stay at when we cruise again. Thanks.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 6, 2012
Thank you for taking the time to write a review. I'm delighted to hear that you enjoyed your stay with us! I'm glad that the room and service exceeded your expectations! Thank you for the wonderful comments and recommendation. I hope you return to Cape Canaveral very soon!

Best regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012

My husband and I stayed at this hotel last year before we went on a cruise out of Port Canaveral. The entire experience was so perfect for us, we decided to use the Country Inn and Suites again this year when we took our son.
The check-in was efficient and friendly. There was coffee and cookies waiting for guest. The lobby has a grand stair case coming down the centre with several seperate living room areas for relaxing. We booked a room that has a childs 'bedroom' area in it. My son was thrilled with this. It had a single bed and a bunk bed with it's very own personal television set / DVD player. As expected the room was very clean and had all the amenities one could want in a suite.
The room to eat in was bright and clean and breakfast had a wide selection of options. This was available until 9:30 am.
We opted for the cruise parking package. For a much smaller fee than parking the car at the cruise port, the hotel offers a safe area to leave the car. At 10:30 and 11:00 a shuttle transported us guests and our baggage over to the cruise port terminal.
We were given instructions to wait in the designated area on our return trip off fo the cruise where we'd be picked up by the same shuttle service and brought back to our car at the hotel if we'd give them a call and let them know that we were ready. Port staff at the waiting area have cell phones readily available for use for people wanting to let their shuttles know people are waiting for them. Within 15 minutes the shuttle was there for pick-up. The process was handled so effieciently. Also, the personality of the husband and wife team that ran the hotel and shuttle service was wonderful. They added something to an already great vacation.
After we were back at the hotel to retrieve the car, we were told that we were welcome to more cookies, coffee, washroom facilities and internet if needed. The hotel was a fantastic value for us and we plan on using them again in the future.

Room Tip: If you are travelling with your children, the family suite was well worth the few extra dollars it c...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ManagerCISCC, General Manager at Country Inns & Suites By Carlson, Port Canaveral, responded to this review, December 6, 2012
Thank you for taking the time to write a detailed review. I'm thrilled to hear that you had such a wonderful return visit with us! I'm delighted that you and your son enjoyed our popular Family Suite. Thank you for the wonderful comments about our shuttle drivers Duane and Crystal. I agree that they both have wonderful personalities that make our guest's shuttle rides entertaining and enjoyable.

I appreciate your wonderful comments about our hotel, complimentary hot buffet style breakfast, friendly staff, efficient check-in and shuttle transportation, and overall experience. I hope you and your family return very soon!

Best regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inns & Suites By Carlson, Port Canaveral

Address: 9009 Astronaut Blvd., Cape Canaveral, FL 32920
Phone Number:
Location: United States > Florida > Cape Canaveral
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Cape Canaveral
#2 Romantic Hotel in Cape Canaveral
#2 Family Hotel in Cape Canaveral
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites By Carlson, Port Canaveral 2.5*
Official Description (provided by the hotel):
Immerse yourself in comfort when lodging at the Country Inn & Suites Cape Canaveral, FL with rooms styled in tropical decor for a retreat feel and equipped with microwaves, refrigerators and free Wi-Fi for the ambiance of home. Conveniently located near Port Canaveral, this hotel ensures a pleasant and memorable stay for its guests seeking fun in the sun at Cocoa Beach, adventure at the Kennedy Space Center or easy access to the cruise terminal at Port Canaveral. Hotel guests can cool off in one of two pools, stay in shape at the on-site Fitness Center, connect with friends via free Internet access and take advantage of cruise parking packages with a shuttle service to the port. At the Country Inn & Suites Cape Canaveral, FL, guests enjoy home comforts, convenient services and an ideal location near Port Canaveral, making this hotel a great relaxation destination in Cape Canaveral. ... more   less 
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Also Known As:
Country Inns & Suites By Carlson, Cape Canaveral Hotel Cape Canaveral
Country Inns And Suites By Carlson, Cape Canaveral
Country Inn Cape Canaveral
Cape Canaveral Country Inn

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