I would have liked to have rated this a 3 plus rating instead of the 4 because I think they just missed the boat on a few thingsbut were are spot on - on others.
Went very smooth, I requested a room near the elevator because of health issues and I got it. Terry checked us in and he was very helpful on suggesting places to eat and showing where to go on the local map they have.
We had a one bedroom lockout. It had two double beds in it. (I do prefer a king-I think they do have them available but was not given a choice at the time of check in I assumed all rooms had a king size bed) The room had one table between the beds, one six drawer dresser, a TV on the dresser and two wall lamps- one on the far left of the left bed and one far right of the right bed.
OK, it appears that the owners do not sleep in these rooms. The lighting was poor in our bedroom. You almost had to get out of bed to switch the light(s) off because the switch controlled both lights or you could reach up real high and switch your own light off. The TV was an larger older TV and took up alot of room on the dresser. The dresser was kind of beat up and should have been replaced.
I enjoy reading at night and it was close to impossible the way they had it set up to get good lighting to do so. It would have been nice to have a lamp on the bedside table, and would have been even better if there were two tables. I use a C-Pap at night and there really was not space for that and their phone.
The beds were pretty cheap along with the pillows. My husbands back suffered for it after a few days. They have a mattress pad that sits directly on top of the mattress that must be a mositure barrier pad (instead of a standard mattress pad) that would make your skin sweat after lying on it for a few hours. I would suggest they put a regular mattress pad over it to prevent that from happening. Very uncomfortable .
The refrigerator froze some of our food which we had to toss. My husband managed to turn it up to keep it from doing that.
The bathroom did not have a bath tub, just a shower. Unlucky me only uses a bath tub so I had to shower all that week. Oh well --.
The air conditioner/heater was very noisy and hard to regulate. It was either too cold or too warm and we had to keep playing with it on a nighly basis. The bedroom was not located right next to it, thank God, so it didn' keep us up nights. We did have keep the bedroom door closed to tune the sound out.
If you stay for a week they do a "refresh" of the room midweek, ask the front desk what day yours is on when you check in. A refresh usually includes fresh linen, which you have to remove the soiled linen off bed and you make the bed up with the fresh linen when you return. But when we returned to our room the maid had made our beds so I don't really know if this is part of the REFRESH service or not. They also replenish a few supplies, dish soap, hand and bath soap, toliet paper etc. We own another timeshare that will give you an option of daily maid service for an extra fee, this resort does not offer that.
The towels in the bathroom are of good quality. You are allowed to exchange towels, once a day, not far from the lobby area, , Other timeshares we have been to,all you have to do is call housekeeping and someone comes to your room with clean ones and you hand over any soiled ones, instead of hauling armfuls of towels every day. The pool towels are small and cheap looking. You exchange these the same way.
They do offer free internet service in your room. This is good. You do have to sign into it everyday, it only stays on for 24 hours and then you have to sign on again. If you use the internet a lot you might want to be aware of what time it was the last time that you signed on. I lost data while on line because the 24 hours was up and I was in the middle of something on line. (I was trying to process a review this resort on the trip advisor and was transmitting it and lost everything, so now I am doing this review a second time).
Washer and Dryer:
In the room, they are very small units but still do a good job. They give you a few small boxes of soup and dryer sheets and you can get more supplies in the gift shop.
They are very handicap friendly. Call them to see what they offer for your special needs.
There are grocery stores not too far from the resort and there is a Walmart within several miles.
Very Family Friendly - lots to offer smaller children play indoor areas and special activities for them.
They put a slip in your door a day after check in telling your how to get $75.00. It was to go on their timeshare presentation. They said it would take between 60-90 minutes. It wasn't too bad, it lasted 90 minutes for us. We didn't buy, we already own a couple of them, You could get the $75 in check or 3-$25 coupons for their restaurant.
On site restaurant:
Indoors, very nice decor keeping with the Ron Jon surf theme, food was good they have a bar inside and it was moderately priced. They do not serve breakfast. The pool area also has a restaurant outside and an outdoor bar.
Beach is 700 yards away, 10-15 minute walk and they offer a free golf shuttle that goes back and forth every 10-15 minutes. Very nice beach. You can rent chairs and unbrella there.
The air was chilly when we were there so we did not go swimming,
The resort is close to Coco Beach and next to the cruse ship docks. The gambling ship, "The Victory", will pick you up for free at the resort for the 5 hour cruise and bring you back.
Very nice, the water park area was not as big as I thought it would be but nice for the little ones. They have a nice size hot tub but no quiet pool for adults and the kids go in the hot tub a lot. They have a lazy river, not over the top by any means, pretty basic with a good size tube type water slide. The lazy river is 2' 9" deep and just goes around the pool area. I understand they keep the pool heated in the mid 80's. When we went in the pool seemed more in the lower 80's but not too bad. .The air was on the cool side because of Hurricane Sandy, low 70's.
They have a weekly calendar aimed mostly at the younger folk. They offer a few shows during the week at a very low fee, Magic show, animal awareness and prices are usually under $5.00 a person, very cheap. Otherwise no adult nightly entertainment that I was aware of.
Our room had a VHS and a DVD player in the living room area and they have a nice selection of DVD's to rent downstair. I didn't notice any R rated ones on the list.
They also have a free movie theather to go to that seems to have a movie playing most of the day and night the last one starts at 9 PM. They have a list of what is playing at the front desk.
They do not have any bell boys so you can use the available carts that are located in the lobby. They do have a good supply of them.
They do not offer a early check out to avoid a rush in the morning. With a 10 am check out it could be very busy. What we were able to do was settle our bill the night before leaving and called just before we left the room and told them we were leaving and that was it. As it turns out there was no rush to be worried about when we left at 9:30AM.
This is mostly a family type resort. Not what we are use to being in our early 60's and the Older citizens might want to go when the kids are in school if they want a more quiet relaxing time.
If you are planning a cruise this is the closest place to stay which is right by the port where the cruise ship terminal is.
They said they were booked solid when we were there but it didn't seem so to us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.