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“Whatever you do, don't rent a boat!!!!” 1 of 5 stars
Review of Driftwood Lodge Resort

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Driftwood Lodge Resort
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9961 Blue Waters Way, Lake Kabetogama, Kabetogama, MN 56669   |  
Hotel amenities
Ranked #2 of 2 Hotels in Kabetogama
Appleton, WI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
47 helpful votes 47 helpful votes
“Whatever you do, don't rent a boat!!!!”
1 of 5 stars Reviewed September 26, 2010

Traveled to this lodge as a result of an auction at a Whitetails benefit with 3 friends. The first day we were there we ran into some issues with the trolling motor on our $730 boat rental. The second day a freak accident caused the motor cover to fly off and sink to the bottom of the lake scaring us nearly to death. We still are not sure if these malfunctions were our fault, or not, but the actions of the resort staff is what I want to report here. When the lodge operator discovered the cover missing on the boat motor he became very angry and uprofessional. Once he calmed down he assured us that although they would need to pull the boat out of the water to repair the boat that he guaranteed us that they would get us a new boat. Keep in mind that we assured him we would pay for any damages although we had rental protection for $89 on top of the $730 rental. So this all happened on Sunday. M-W we did no hear a word from the manager in charge and once when walking by the cabin the operator was staying in he actually went out of his way to "dodge us" and as I walked by he moved from the front door inside in an attempt to avoid us. We kept asking for an update from the dock boy which is basically the only staff member on site. Due to the size of the resort however keep in mind that its next to impossible to find a staff member (dock boy) when you need one. So on Wed night when we finally decided to call the operator on his cell phone he was extremely rude and said that he just wanted us to leave and that he was thinking about tacking on extra cabin rental days to make the money from the boat damage back. I understand this sounds somewhat rational, but keep in mind we purchased RENTAL PROTECTION for $89 AND agreed to pay the $500 insurance deductible for the boat!!!!!!!!!!! With his rudeness and unprofessionalism we decided to leave the next morning. For 3 trips out on the lake totaling maybe 5 hours fishing, that we looked forward to for almost 2 years (advance purchase) we had a bill for $1400 cabin rental, $730 boat rental, $89 rental protection, and $500 insurance deductible for boat damages.

We will absolutely never go back there and I warn anyone who has an expectation for professionalism from resort staff this is not the place for you. The place is basically run by cavemen who have no clue what the word professional means. It was shocking how we could have thousands of dollars into a trip and the person running things would actually avoid us and not provide any kind of updates. From what I understand from talking around the guy running the place also is involved in multiple other businesses which makes him less than available for his role at this location.

BY THE WAY, THE FISHING IS NOT GREAT. MOST OF THE GUYS WE TALKED TO CAUGHT NEXT TO NOTHING. If you want good walleye fishing good luck. Better off going to Canada which is not much further away, or go to WI where you can always count on good service.

  • Stayed September 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Dubuque, Iowa
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2010

We booked this trip last year through a Whitetails benefit. At that time the reviews were great, people that had been here in the past really enjoyed it. When we booked our cabins, the website stated that there were plenty of family activities including an ice cream social, tie dying t-shirts for the kids, beach day and other activities. When we called the resort it took several days for them to return our calls and there were no replies to emails. They also did not ever answer more specific questions regarding the activities for the kids. When we arrived, our cabin was dirty, there were even dirty underwear left in the bathroom! The kids have not had a single activity, we even went to the front office to ask about the activites and they told us that that was last year and they do not do this anymore. No apologies or offers for other things for the kids to do. We were also told that there was a beach for the kids to play at....don't be expecting much, it measures about 6 foot by 12 foot, and there is usually a big pontoon boat parked on it for most of the day. The one paddle boat that they have does not steer, and takes in water. Thank goodness an adult was in the boat with our kids!!

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mcallen, Tx
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 25, 2008

My wife and two small children thoroughly enjoyed our stay at the Driftwood Lodge. The staff was very accomodating and friendly. The cabins were very clean- My wife noticed that as soon as we entered the cabin. Our cabin had a beautiful view of the lake. Lake Kabetogama has beautiful sunsets. The weather was perfect. 78/55 degrees. Voyaguers National Park is a great place to visit and the Driftwood Lodge is a great place to stay.

  • Liked — friendliness, clean, great location
  • Disliked — N/A
  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Driftwood Lodge Resort

Address: 9961 Blue Waters Way, Lake Kabetogama, Kabetogama, MN 56669
Location: United States > Minnesota > Kabetogama
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 2 Hotels in Kabetogama
Price Range (Based on Average Rates): $
Number of rooms: 19
Official Description (provided by the hotel):
Family fishing resort with 19 housekeeping cabins on Lake Kabetogama, Minnesota. Cabins are setup family style (queen bed in one room, twin beds in the remaining bedrooms). Cabins range from 1BR to 4BR and have complete kitchens (oven/stove top, microwave, coffeepot, pots/pans, dishes, utensils) along with, satellite TV, Wi-Fi, and a charcoal grill outside the cabin. Two fully protected harbors with a fleet of rigged and ready rental boats, full dock service (bait, gas, fish filleting), and a canoe and paddle boat for guest use. Guide services available (2-hour navigational, 4-hour and full day trips). ... more   less 

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