My wife and I were in Brandon FLORIDA to make final arrangements after the death of her Mother. I used the Internet to check in but later had to block rooms for out of town family members. This is when we met Mary Matthews. She understood the emotional turmoil we had been through and offered the absolutely best rate for our family. The hotel is clean and we'll maintained. The location was perfect. It is the people that makes your corporate reputation come alive. The Holiday Inn Express has a sterling reputation with my family thanks to Mary and the Staff.