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“Wonderful, caring, superb staff” 5 of 5 stars
Review of Holiday Inn Express Tampa-Brandon

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Holiday Inn Express Tampa-Brandon
2.5 of 5 Motel   |   510 Grand Regency Blvd., Brandon, FL 33510   |  
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Ranked #1 of 6 hotels in Brandon
Cape Canaveral, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Wonderful, caring, superb staff”
5 of 5 stars Reviewed February 14, 2013

My wife and I were in Brandon FLORIDA to make final arrangements after the death of her Mother. I used the Internet to check in but later had to block rooms for out of town family members. This is when we met Mary Matthews. She understood the emotional turmoil we had been through and offered the absolutely best rate for our family. The hotel is clean and we'll maintained. The location was perfect. It is the people that makes your corporate reputation come alive. The Holiday Inn Express has a sterling reputation with my family thanks to Mary and the Staff.

Room Tip: Book it, no worries
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beki L, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, February 19, 2013
Thanks for taking the time to respond to not only trip advisor but to our personal survey from our hotel. Mary was very happy that your stay went great and really appreciated your comments. We hope you can return for a visit with us under better circumstance in the near future. Thanks again for everything and we will hopefully see you soon.
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105 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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  • Any
English first
Fort Lauderdale, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 8, 2013

I have stayed at this hotel in the past, however I do not remember it being like this. Everything inside has been re-done. Check- in was easy and hassle free, the room was perfect. Even the AC/Heating unit was whisper quiet! Usually these units are so loud you cannot get to sleep. The bathroom was spotless- like I was the first person to use it. The breakfast was the usual H I Express menu- but you do not go to Holiday Inn Express for dining. The breakfast area was clean, and the menu items were fresh.
I tried to think of something to complain about, but I could not. I will stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beki L, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, February 19, 2013
Thank you so much for your review of our hotel. We recently purchased brand new AC units for a large portion of the guest rooms as well as installed easy to use wall mounted thermostats. Our housekeeping staff appreciated your kind words as well and we look forward to your next visit with us.
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Cicero, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2013

It had nice rooms and good breakfast.

The Business center computers was tied up with teenagers on facebook from early morning to late at night.

They refuse to give priority club points to my account.

For this reason I will use other hotels in the future.

Several other hotels in the immediate area.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beki L, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, February 6, 2013
Hello,
I just saw your review a few minutes ago and wanted to respond right away. I am very glad that you liked the hotel and the rooms however I was upset to hear about the points issue. I am unaware of the specifics on this situation and would love an opportunity to correct the issue. You do have many choices when it comes to staying in the local area and I really appreciated that you chose our hotel out of all the others. Going forward I want us to be your first choice as well so please contact me when you get a moment to discuss the details and give me the chance to show you we are excellent in all areas not just in the rooms. You can contact me directly at 813-643-3800 or if emailing is easy then my email is blewie@dhmhotels.com. I look forward to hearing from you and have a great rest of the week.

Beki Lewie
General Manager
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St. Catharines, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 25, 2013

We had good service, a clean & quiet room and a great sleep in a comfortable bed. The breakfast was in a good sized, pleasant room with many choices. Although I only had toast everything looked fresh and appetizing. We'll visit here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, January 28, 2013
Thank you for choosing to stay with us while in the Brandon, Tampa Bay area. Our staff was pleased to hear your comments this morning and I wanted to let you know that we appreciate you taking the time out of your day to share them with us. Thanks again and we look forward to you staying with us in the near future.

Beki Lewie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
st.pete.
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 9, 2013

Spent 2 days at this Holiday inn! The rooms and halls and front desk area are all very clean! Looks like a recent remodel. Breakfast as allways very good as expected. Staff was very nice and ready to any thing they could for you ! The view of the lake from dining area was a nice addition! like all the pillows with different softness! beds slept well! will be back!

Room Tip: get the lake view
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, January 28, 2013
Thank you so much for all your kind words. We share all the comments with our staff on a daily basis and they really enjoyed hearing that your stay was an excellent one. Hope you didn't travel back to the cold weather up north but if you did stay warm until your next visit to the brandon area.

Beki Lewie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 18, 2012

I went for a business trip. The free breakfast was always fully stocked and tasted fine. The hotel was nice and clean, no complaints! Room service and parking was great. I would stay there again. It was very close to the offices and many restaurants.

Room Tip: try not to get the train side. A co-worker kept hearing it at night.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Holiday Inn Express Tampa-Brandon, responded to this review, December 4, 2012
Thank you so much for your response to your recent visit with us. We look forward to seeing you on your next visit and remember Tuesday night we have our Manager Social that starts at 5:30pm.

Beki Lewie, Hotel Manager
blewie@dhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 27, 2012

The beds were very comfy and the rooms were very clean. The staff was nice. There are a lot of restaurants and shops close by. There were doing major renovations when we were there so I bet it is going to be even nicer.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Tampa-Brandon

Address: 510 Grand Regency Blvd., Brandon, FL 33510
Phone Number:
Location: United States > Florida > Brandon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Brandon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Tampa-Brandon 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Tampa-Brandon is pleased to announce their “Grand Re-Opening”. This corporate and government, business based hotel has just completed a full renovation on all areas, inside and out, floor to ceiling. Everything is brand new, modern and beautiful, ripe and ready to ensure the guests staying there will have a successful and profitable visit to the Brandon-Tampa area. The Holiday Inn Express Tampa-Brandon started with their hotel rooms adding a fresh, new look and replaced the carpet, bathroom tile, counter tops and fixtures, as well as the bedding. They have also re-painted and added mini refrigerators and microwaves to all the rooms. Along with renovating the rooms the guests hallways have received new carpet, wall paper and light fixtures. Not stopping there, the Holiday Inn Express also renovated all of their public areas including their lobby, breakfast room, public restrooms, meeting rooms and pool area. The lobby and breakfast area have received new tile, wallpaper and paint, new furniture and layout. Walls have been removed to open the two spaces and provide guests relaxing in the lobby and breakfast room a beautiful view of our courtyard and lake. The meeting rooms have been given an upscale design with deep reds and blues, new carpet and new granite counter tops. Just outside Tampa’s city limits in Brandon, Fl we are close to all of areas points of interest and attractions. We are located 1/2 miles to I-75, 3 miles to I-4 & the ICE Sports Forum, 9 miles to USA BMX Riverview, 5 miles to JC Handly Sports Complex & Brandon Sports Aquatic Center, 7 miles to Hard Rock Casino, 5 Miles to the Florida State Fairgrounds & 1-800AskGary Amphitheater, 10 miles to the Tampa Convention Center, 15 miles to Busch Gardens, 12 miles to Raymond James Stadium & 18 miles to the Tampa Airport (TPA). Whether you are visiting for business, in town for a concert, going to the parks, or visiting family and friends we are the place to stay. We are also within 1/4 mile (walking distance) to the AMC Theater, Grand Regency Shopping Plaza, Red Lobster, Olive Garden, & the Westfield Mall which hosts 157 stores and 6 restaurants. Our hotel offers rooms with two double beds and rooms with single king beds. We also have a complete interior corridor building, lakeside outdoor pool & courtyard, fitness center, on-site laundry facilities, free hot breakfast, free WIFI, meeting room rental, free daily parking & free daily housekeeping. Unlike other hotels the area, our hotel lets you "Stay Smart" with a name you can trust at a price you can afford. ... more   less 
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Also Known As:
Holiday Inn Express Tampa-Brandon Hotel Brandon
Holiday Inn Brandon
Holiday Inn Express Brandon
Brandon Holiday Inn

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