I called your hotel so I could request a photo of your ADA roll in shower so that I can ensure that it is usable for my husband who's confined to a wheelchair.
Eleanor who answered the phone didn't seem willing to fulfill my small request. All I was told is that the rooms are occupied, they couldn't take a photo and the only photos available are online. I expressed that we are not coming for a month and would like to have the photo, but she seemed unwilling to help. I told her that she didn't seem very accommodating so I would call another hotel and she just hung up. If that's any indicator of how we would be treated as guests, no thank you. I called the Residence Inn & Suites and they were very helpful.
Nice customer service!
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- Also Known As:
- Homestead Tampa / Brandon Hotel Brandon
- Extended Stay America Brandon