I reserved this room through a third-party hotel site (think Priceline, Hotwire) and was clearly lured by the extremely low rate offered and the fact that I would be staying longer-term. This is yet another case of getting what you pay for. While I can honestly say that I got what I paid for, it wasn't much. Biggest complaint? Housekeeping. You typically see this with studio-type properties designed for longer-term stays, but it's very clear that there's virtually no attention to detail when it comes to cleaning in between guests. The first thing I did (and I recommend you do this too, if you happen to stay here) is to strip off the bedspread and replace it with a blanket of my own. Throughout my stay I continued to find trash that did not belong to me, and I'm sure the floor was absolutely filthy. Be aware rooms are only serviced ONCE per WEEK during your stay, so be prepared to do some cleaning of your own. The nearest convenience store is a mile away, and the nearest grocery store is nearly two miles away. Think long and hard before staying here--even though the price might be right.
This hotel backs directly up onto Interstate 75. Rooms closer to the front office will be quieter t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 12, 2013
Pat - I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you were not happy with your stay. Please accept my apology. Your comments were reviewed by the staff and we held a meeting based on those comments and highlighted the fact that the small details can not be overlooked. We strive for cleanliness and I want to make sure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. I would be happy to speak with you further. If you would like, please contact me directly, at BND@extendedstay.com. We would love to have another chance to provide you with a better experience the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.