We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bad staff” 3 of 5 stars
Review of Massimos Italian Restaurant

No photo provided
Got a photo?
Add it.
Massimos Italian Restaurant
8794 Boynton Beach Blvd, Canyon Town Center, Boynton Beach, FL 33472
(561) 739-8116
Website
Improve this listing
Ranked #185 of 270 Restaurants in Boynton Beach
Cuisines: Italian
Dining options: Reservations, Delivery
Restaurant details
Dining options: Reservations, Delivery
Boynton Beach, Florida, United States
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Bad staff”
3 of 5 stars Reviewed February 10, 2013

Bad experience my last visit. When the wait staffer was packing my leftovers at an adjoining table, some of the food fell on the table which he proceded to scoop up with his hand & throw in in the container with the rest of the food. Disgusting. Needless to say, it didn't come home with me. When I told the manager, he apoligised & said if I want to wait he would make me up a small portion to take home. Since the service was so slow to begin with, I didn't want to wait around any longer so I said not to bother. It surprised me that he didn't offer to take something off the bill. Oh well, I lost a meal, they lost a customer.

  • Visited February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

34 reviews from our community

Visitor rating
    7
    7
    4
    6
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New Jersey
Top Contributor
64 reviews 64 reviews
29 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
“Absolutely love this restaurant!”
5 of 5 stars Reviewed December 25, 2012

Absolutely love this restaurant. Basil runs a great establishment. We've been followers since before he moved to his current location in Towne Center off Boynton Beach Blvd. You always feel like family there as that is just the way Basil is and he expects the same from his staff. The food is exceptional and I highly recommend the Shrimp Parm. This is the first restaurant we visit when visiting from NJ and am always pleased. Enjoy!!!

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
1 review
8 helpful votes 8 helpful votes
“Pizza”
2 of 5 stars Reviewed December 23, 2012

Ordered a takeout pizza with one topping and was charged $18.96. I'm from New Jersey and use to get 2 pizzas with toppings for $20.00. Massimos is highway robbery and the pizza wasn't that great and over cooked

I'll never return

  • Visited December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
51 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
“Not so great!”
3 of 5 stars Reviewed November 1, 2012 via mobile

Service was lovely. Our group of 4 did not care for our meals. I had fish. Too much bread crumb topping. Every one else had pasta. All hated the sauce.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Top Contributor
181 reviews 181 reviews
128 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
146 helpful votes 146 helpful votes
“OK for a Neighborhood Restaurant”
3 of 5 stars Reviewed June 9, 2012

We honestly think the food was better at the previous location. Don't know why but the grandkids agree. The service is lacking... Best to take out including really good pizza.

  • Visited June 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Massimos Italian Restaurant also viewed

 

Been to Massimos Italian Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Massimos Italian Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.