I found the rooms to be very nice and the personnel to be very helpful. I stayed there for 5 days and did not have any problems. The lobby was very nice, the exercise room was well maintained but the best part was the personnel.

We stayed at this hotel for a total of 5 days split over a recent 9 day period.

The hotel staff were all very professional and friendly and all in all we were satisfied with our stay. The lobby and pool area were well kept although a side lounge room in the lobby had a shockingly stained rug and worn furniture.

The hotel needs an updating, the air conditioning system blew across the beds making sleeping uncomfortable at times and made regulating the room temperature difficult.


The location was excellent and all in all we were glad we stayed here.

My family and small dog stayed there from December 20 to January 6,2012. This hotel is poorly maintained and run. We had 3 rooms. 1 room smelled so bad we had to move after a couple of days. Second room was a little Better but then started to smell as well. I think there is a problem with the AC. Skimpy on towels, they were always short. Needs remodeling.
Do yourself a favor and stay at the Hampton Inn, Gateway

This hotel is disgusting and dirty. The only nice thing are the staff. We spent over $200 on a room that is a suite or villa they call it and it was worth about $50 in my opinion. Sheets had stains and gross brown stuff on them as well as hair in the sheets. The couch was absolutely filthy, the bathroom mirror had not been cleaned as there is still visible splatter from the person before that splashed toothpaste, and the night stands had dirt all over the top like they hadn't been wiped down in a while. The pullout couch had no pillows and no blanket. Called to ask for one and was told they didn't have one. What kind of hotel doesn't have a spare blanket?! Also we opened the window to get some air and there was no screen. how is there no screen at a hotel window on a second story?! Like I said staff are attentive and helpful and willing to go the extra mile, but the rooms, beds, and cleanliness were awful. Next time ill be staying elsewhere. MARRIOTT YOU REALLY NEED TO CLEAN BETTER FOR PEOPLE TO SPEND OVER $200 A NIGHT!