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“Hard to reconcile the bad reviews with my experience” 5 of 5 stars
Review of Courtyard by Marriott Boynton Beach

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Courtyard by Marriott Boynton Beach
3.0 of 5 Hotel   |   1601 N. Congress Ave, Boynton Beach, FL 33426   |  
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Free Parking
Ranked #2 of 12 hotels in Boynton Beach
Maryland
Top Contributor
63 reviews 63 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
“Hard to reconcile the bad reviews with my experience”
5 of 5 stars Reviewed January 13, 2013 via mobile

I found the rooms to be very nice and the personnel to be very helpful. I stayed there for 5 days and did not have any problems. The lobby was very nice, the exercise room was well maintained but the best part was the personnel.

Stayed January 2013, traveled with family
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147 people have reviewed this hotel

Traveler rating
    36
    59
    29
    11
    12
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59
32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Mineola, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 13, 2013

We stayed at this hotel for a total of 5 days split over a recent 9 day period.

The hotel staff were all very professional and friendly and all in all we were satisfied with our stay. The lobby and pool area were well kept although a side lounge room in the lobby had a shockingly stained rug and worn furniture.

The hotel needs an updating, the air conditioning system blew across the beds making sleeping uncomfortable at times and made regulating the room temperature difficult.


The location was excellent and all in all we were glad we stayed here.

Room Tip: Our 1st floor room was a handicapped accessible room, we had no in room refrigerator due to the desi...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cranford, New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 1, 2013 via mobile

My family and small dog stayed there from December 20 to January 6,2012. This hotel is poorly maintained and run. We had 3 rooms. 1 room smelled so bad we had to move after a couple of days. Second room was a little Better but then started to smell as well. I think there is a problem with the AC. Skimpy on towels, they were always short. Needs remodeling.
Do yourself a favor and stay at the Hampton Inn, Gateway

  • Stayed December 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed December 23, 2012 via mobile

This hotel is disgusting and dirty. The only nice thing are the staff. We spent over $200 on a room that is a suite or villa they call it and it was worth about $50 in my opinion. Sheets had stains and gross brown stuff on them as well as hair in the sheets. The couch was absolutely filthy, the bathroom mirror had not been cleaned as there is still visible splatter from the person before that splashed toothpaste, and the night stands had dirt all over the top like they hadn't been wiped down in a while. The pullout couch had no pillows and no blanket. Called to ask for one and was told they didn't have one. What kind of hotel doesn't have a spare blanket?! Also we opened the window to get some air and there was no screen. how is there no screen at a hotel window on a second story?! Like I said staff are attentive and helpful and willing to go the extra mile, but the rooms, beds, and cleanliness were awful. Next time ill be staying elsewhere. MARRIOTT YOU REALLY NEED TO CLEAN BETTER FOR PEOPLE TO SPEND OVER $200 A NIGHT!

  • Stayed December 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 28, 2012

stayed here at last minute......and found it to be a great place to stay......the front desk gave me a great courtyard view with a balcony. Beautiful CLEAN newly remodeled room......close to everything as far as shopping and restaurants.....the grounds and interior are very nice and upscale feeling.....I am a very picky hotel person who stays at places like Kimpton....this place was just as great. No continental breakfast but plenty of places nearby to get out and explore. Complimentary WiFi was great to have......the front desk clerks were all well groomed and kind and helpful....they made a few xerox copies for me and gave me a complimentary toothpaste as I forgot mine. Every detail met my expectations!!!!!!

Room Tip: Be nice and kind to the front desk and if they have something available, you just may get it!!!
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenville
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

The hotel lobby is nice.They have a Starbuck coffee bar there.Hallways were clean.Nice pool,didnt use it though.Asked f/d about changing a room type from a double to a king and she said they dont have any available.But at night the parking lot was 80 % empty.May be it was their policy not to change room type at check in.We were three families and f/d could not find us rooms on one floor so we end up on three different floors.I mention a ceiling paint peeling when leaving.The stay was nice and they have comfy beds.The building shows its age.Housekeeping staff was excellent.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, Florida, United States
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

It may seem silly, but I appreciate a hotel that doesn't pollute its rooms with disgusting air fresheners. Our room smelled pretty good, with only a very faint cleaning smell. The front desk staff couldn't have been nicer or more helpful. The coffee bar was great, with tasty decaf. The pool looked very inviting. Loads of amenities like a fitness room, laundry facility and a snack shop. Very conveniently located to many restaurants. You'll never have trouble finding food. For all this convenience, the price is pretty reasonable. Highly recommended.

Stayed October 2012, traveled as a couple
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Additional Information about Courtyard by Marriott Boynton Beach

Address: 1601 N. Congress Ave, Boynton Beach, FL 33426
Phone Number:
Location: United States > Florida > Boynton Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Boynton Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Boynton Beach 3*
Official Description (provided by the hotel):
Welcome to the completely renovated Courtyard by Marriott Boynton Beach. Whether traveling for business or fun, Courtyard by Marriott makes all of your travels successful by providing exactly what you need: spacious, thoughtful guest rooms; a hot breakfast buffet and services that help you be more productive and comfortable. ... more   less 
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Also Known As:
Courtyard By Marriott Boynton Beach Hotel Boynton Beach
Courtyard Boynton Beach

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