I stayed at the Hyatt Coconut Point for business for two nights and was very impressed all around. The facility is beautiful both inside and out and the staff -- from registration to doormen to room service delivery -- were helpful and extremely friendly. The food was very good, also -- much better than I expected. Room service meals were hot and promptly delivered, and the casual restaurant next to the family pool was very good, as well. My one minor complaint: on Sunday morning I called the front desk and requested that my room not be cleaned that day since I had arrived late the night before, and I had paperwork spread all over. I also put the privacy sign on my door. I went out for an hour and, despite my efforts, my room had been cleaned. A bit of a breakdown of communication on there part, but not enough to diminish my review.

Stayed for two nights on a conference. What an awesome property, perfectly manicured gardens, a wonderful pool, and access to the sister properties pool with a lazy river. Everyone we had contact with was friendly, and helpful. The room was very nice, and clean. Would definitely recommend staying here. Oh, its good for families, saw lots of them having a blast.

This hotel is just as fantastic second time around. The room had a king size bed a roll away for our 9 year old which was very comfortable for her and 3 beautiful balconys. We stayed on the regency floor with lounge access for the second time this year as we felt it was real value for money especially if you have children as they can pick and choose what they like,also the freshly baked cookies and real lemonade are a winner with the kids..(and the husband!) .The staff were very welcoming and more than happy to discuss any questions we had regarding restaraunts and places to visit. The 3 swimming pools were great and our 9 year old daughter loved the slide, hence we didnt see her for a long time!. There is a private island you can venture out to on a boat which is nice but do be aware of the ants as they bite!. We didnt use the restaurants in the hotel much as we had a great selection in the private lounge. We drove to a few restaraunts near the mall just to get out really!. Its easy to stay put at the hotel for days without realising. We were a little sad that the mosquitos were out in force so there was no sitting outside to enjoy the lovely grounds in the evening even if you had applied plenty of spray and cream!.
All in all we had a great holiday in this hotel and could not fault a thing. Hyatts never seem to fail!.

Fabulous hotel with really friendly staff. Lovely rooms. The pool area is divided up with an adults only side so if you don't want the noise of children then you can sit and relax and be offered ice cold towels and pineapple pieces and cold drinks. Wonderful! We had booked a club room so we had breakfast up on the 17th floor then from 12am they serve delicious homemade lemonade and cookies then from 5pm they offer aperitifs and snacks so good we didn't need any dinner the first night! Really worth the extra as there was 4 of us. The boat trip to the beach is good and we saw dolphins. We went to the other property with the lazy river but we only stayed an hour as we saw a snake (harmless but my daughter kept looking out for it) and also our hotel was so much more relaxing.