What a find! Knew very little about the area or the property but booked it anyway based on good reviews. *SO* glad we did. The resort is great. Even better than the resort itself however is the staff. Every single person we came in contact with went out of their way to be helpful and friendly.

My kids (and I) loved the pool areas. The sister Hyatt property next door also had great pools and a wonderful "lazy river" we all enjoyed. Lighting at night is beautiful in all the landscaping/palm tress. Soft music from many outdoor speakers was nice touch.

Boat ride to private island was nice. Be aware that during high tides there is NO BEACH on the private island. They tell you this before boarding the boat -- most of use just went for a nice round-trip excursion.

Our room had a so-so view but (you get what you pay for) but was large enough and clean. Bathroom looked like it was just remodeled last week -- in great condition.

Restaurants are predictably over priced ($14 for a poolside hamburger w/bag of chips) but you can drive out to the "main drag" a 1/2 mile away and find more reasonable fare if you're so inclined. Great 24 hour coffee/ice cream bar in the lobby. All the public areas indoors are beautiful. Great shaded patio areas at back of resort (overlooking fountains) for relaxing. One dissapointment was the nightly enterainment. Bad, bad, pre-recorded music w/a guy pretending to be a musician, singing (or lip synching?) over it. People danced anyway -- ( alcohol is a bad musicians best friend ......)

We all agreed we would come back to this property in a heartbeat.

Just got back from the Hyatt in Bonita Springs. I'm a huge Hyatt fan after this trip. The hotel was flawlessly cared for. The staff were kind and helpful and consistently went above and beyond helping us. They are recruited from all over the world so the staff brings a worldly perspective on things. We spent most of our time with our 4 year old daughter in the pool and at the neighboring Hyatt time shares' pool. The food was good and there were many choices even for my daughter. I particularly liked that the hotel made an effort to be ecologically aware and tread lightly on the local environment. I loved the nearby estuary and island. I even got my kayak tipped upside down by a manatee (gentle sea cows). The only recommendation I would make is that the child care should staff the same people for at least 3 days in a row. My daughter went every morning and it was a hard adjustment to get to know different "teachers." They all were kind and helpful but just new each day. Can't wait to go back to Bonita Springs. THANK YOU Hyatt!

Location of this hotel is slightly isolated, the nearest place outside the hotel for breakfast that we could find was a Perkins about 3 miles away. The property has all the positives of the Hyatt Regency brand but there were also a few negatives. We felt the daily cleaning of the room was very cursory and the mattresses on the pool beds were left out overnight so that by morning they were wet and smelly. There is a heavy fee for internet use in the business center and, my usual gripe about Hyatt hotels, there is only powder milk for use with the tea/coffee making facilities. Has Mr Hyatt ever tried to drink a cup of tea using powder milk!! This property promised much but fell rather short of our expectations.

We like kids (had a couple of our own!), but had a horrible time at this property.

The web site makes it look like a luxury hotel and spa where you can relax and enjoy many wonderful amenities. During our visit, however, the property was packed with families with small children. Yelling, screaming, playing in the hallways and pool area was only the beginning. They were in the restaurants, lobby, bar, etc. We truly felt like we were on some kind of Disney property where kids rule and parents allow bad behavior.

Even in the room, you could hear kids playing in the hallway and adjoining rooms. The pool was packed with families with children, some of whom were running around playing with squirt guns (and hitting some bystanders).

Blame it on parents for their childrens bad behavior or blame it on hotel staff for allowing this to happen, it really doesn't matter.

Don't go here if you want a relaxing stay at a luxury spa.