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“Helpful Staff/Great Stay” 5 of 5 stars
Review of Homewood Suites by Hilton - Bonita Springs

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Homewood Suites by Hilton - Bonita Springs
3.0 of 5 Hotel   |   8901 Highland Woods Blvd., Bonita Springs, FL 34135 (Formerly The Inn at The Springs)   |  
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Ranked #4 of 15 Hotels in Bonita Springs
GreenLeadersBronze level
Miami, Florida
1 review
1 helpful vote 1 helpful vote
“Helpful Staff/Great Stay”
5 of 5 stars Reviewed February 19, 2013

Recently stayed at the Homewood Bonita Springs for 4 nights. Had a mixup on the reservation booked for S - TH but needed M - TH so reservation was canceled and every hotel in the area was booked. The staff not only located me a room but also droped the sunday's fee and allowed me to use my corporate rate. I would like to thank the staff for there help in this desperate situation.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Thank you for your great review! I'm glad my staff was so accomodating and able to assist you in finding you a room and able to assist you with your fee's. I'll be sure to pass on your feedback. We look forward to your future stays with us. Thank you for choosing the Homewood Suites Bonita Springs!

Sincerely,

Chris Blondin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Loudon, New Hampshire
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed February 17, 2013

We stayed at Homewood Bonita Springs for 5 nights. Everything was perfect. Great complimentary breakfast each day and dinners (M-Th). I so enjoyed the oranges that are around the hotel, nice touch. We had a king suite on the third floor, our room was over the front door so our view was the roof of the entry way, didn't affect our stay. We would have enjoyed over looking the pool but did not bother asking either. The rooms are extremely clean and well cared for. Nice Neutrogena face soap. We never wanted anything more from the hotel, it was all very convenient and they are very accommodating. We used two beach chairs for a few days. We would not hesitate to return to this hotel, next time I would ask for a room with a better view. Publix is within walking distance, beach 3 mile drive away. We liked everything about the area, quite and safe. About 3 miles from Interstate 75 to RT. 41 then a quick 1.5 down the road. Thank You Homewood Bonita Springs, well done.

Room Tip: Ask for a room anywhere besides Room 321 which is over the entry way - no view from that room.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Thank you for a great review! I apologize that you didn't have a better view. Next time please request a pool view, we'll do our best to make that request happen. I'm glad you had a great time while here. We look forward to you returning again in the future!

Thank you for choosing the Homewood Suites Bonita Springs!

Sincerely,

Chris Blondin
General Manager
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Mooresville, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2013

Convenient location, friendly staff and nice facility. My wife and I visited Bonita Springs for a mid-winter getaway. The location was very convenient and the hot breakfasts were a nice bonus. We would definitley stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Thank you for your review on TripAdvisor! We appreciate hearing our guests feedback! We hope to see you back again in the future.

Thank you for choosing the Homewood Suites Bonita Springs!

Sincerely,

Chris Blondin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, Connecticut
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2013

Recently stayed at the Homewood Suites in Bonita Springs on a trip to see friends in the area. The hotel certainly met our needs - was very clean and the room was spacious. We were in a king room and the bed was quite comfortable. This hotel is just off Tamiami Trail and is certainly more convenient than it is a pretty setting. Nonetheless it worked fine for us. the staff was also efficient and friendly.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Skipper,

Thank you for your review on TripAdvisor! I appreciate hearing the comments from our guests! I'll be sure to pass on the feedback to the staff! We look forward to another visit from you when traveling to see your friends. Thank you for staying at the Homewood Suites Bonita Springs!

Sincerely,

Chris Blondin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

My friend and I stayed in February and were lucky to have perfect weather in the 70s and 80s in the daytime and mild nights. We enjoyed Barefoot Beach about 10 minutes away from the suites. I loved the beds, both the soft summery colors and the plush softness of the pillows and the duvet. What a pleasure. Im used to timeshares most of which have uniformly stiff beds, uncomfortable pillows and poor linens. The towels were also great. The amenities average.

I also loved the complimentary breakfasts daily,, and the complimentary dinners served 4 nights a week,. There was enough variety in the breakfasts not to be bored, I loved the make your own waffles and the whipped cream and strawberry that they set out for them.

The staff were smiling and helpful.

The negatives which kept me from giving the suites a 5 rating were smallness of the rooms and noise from the other suites even at normal activity level, and the courtyard noisey air conditioning that came in from open windows. If the windows were kept closed you didnt hear it.

Bonita Beach is a short drive to Naples, Fort Meyers.It was about an hour from the Everglades and great birdwatching..

I loved the British Open Pub, reasonable with good food and drinks, and for dancing The Blue Martini.

FB .

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Fran,

Thank you for your gracious review on TripAdvisor. I appreciate hearing our guests comments. I am glad we were a great location for you to experience so much of South West Florida and our hotel amenities. I apologize for a couple of the minor issues with our facilities that kept you from giving us a perfect 5, but our service made up for that and I'm sure would bring you back next time you're in the area! :)

Thank you again for choosing the Homewood Suites Bonita Springs! We will see you soon!!

Sincerely,

Chris Blondin
General Manager
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Philadelphia, PA
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 13, 2013

The management staff is among the most welcoming and personable I have experienced. They remind me of caretakers of some of the finest hotels, remembering your name and room preferences if you are a return guest.The room and suites are impeccably clean and functional with all kitchen amenities at hand. Breakfasts and Monday-Thursday dinners are ample and served in a family atmosphere that can be quite charming. The gym is small but with the latest equipment. The business center is also small but everything works perfectly together including the printers. This hotel is within minutes of some of the finest beaches and the staff will gladly provide a beach chair for the length of your stay. So I ask, what is there not to love? Nothing!!

Room Tip: There are a variety of rooms so speak to the hotel staff regarding your preferences. I chose high a...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, March 7, 2013
Leah,

Thank you so much for your feedback!!! I appreciate your loyality to our hotel and that is why we remember names and preferences, guests like you become our family. I'm glad you enjoyed your time with us and were able to relax and take some time for yourself while visiting the area. We look forward to your next visit to Bonita Springs! Keep in touch!!

Till next time,
Chris Blondin
General Manager
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Naples, Florida, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 11, 2013

Room was obviously not checked beforehand. Had to call maintenance 3-4 times to fix various problems. Main bedroom only has a full size bed in the handicapped suite. Do they think handicapped people sleep alone? Could have at least had a queen bed.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review, February 12, 2013
Thank you for posting your review on Tripadvisor. I am sure your stay was much better than your review has lead to believe. I apologize for your maintenance issues as I'm sure we responded very quickly to get them resolved for you. I have discussed this with my team to ensure this doesn't happen again. As far as the bed in the room, we do have to follow guidlines to ensure there is adquite space around the bed for ADA compliance. That particular room only allows for that bed size. I hope the next time you're in the area you'll give us another chance to let us shine!

Thank you again for choosing the Homewood Suites Bonita Springs!

Sincerely,

Chris Blondin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton - Bonita Springs

Address: 8901 Highland Woods Blvd., Bonita Springs, FL 34135 (Formerly The Inn at The Springs)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Bonita Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Bonita Springs
#3 Business Hotel in Bonita Springs
#3 Romantic Hotel in Bonita Springs
#4 Family Hotel in Bonita Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton - Bonita Springs 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Bonita Springs Hotel Bonita Springs
Hotel At The Springs
At The Springs Bonita
Hotel Bonita Springs

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