We stayed for a long planned getaway. We have stayed at many Embassy Suites over the years..being a (Hilton Honors). We have always been throughly impressed by the quaility and service we have enjoyed while staying at the Embassy Suites. However, a recent stay at the Embassy Suites while in Boca Raton, was spoiled somewhat by the hospitaility shown by Gary (from Clevland) during the managers reception. Not only did he lack courtesy and professionalism, he was borderline rude. Anyone can have an off day so on our second night, we decided to try the reception again, and after another similar experience with Gary, we decided we would rather go elsewhere and pay for hospitaility, than put up with his rudeness to guest. Rooms and other service was wonderful..it's amazing how one person can change your mind about an establishment though.
- Official Description (provided by the hotel):
- Embassy Suites Boca Raton is located in the heart of Boca Raton. Easy access to all major Boca Raton attractions including the upscale Town Center Mall, Boca Raton Museum of Art, Mizner Park Shopping and Dining, Boomers Family Fun complex, Morikami Japanese Gardens, Trendy Atlantic Avenue, and of course, those beautiful beaches. Also close by you will find Florida Atlantic University, and Lynn University. Complimentary Full cooked-to-order breakfast each morning and nightly managers reception. ... more less
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- Also Known As:
- Boca Raton Embassy Suites