I'm a Marriott rewards member and used points to stay here for a quick overnight between vacation destinations. Fortunately, this stay didn't cost me a lot of points, and knowing what I know now, I'd never pay money to stay here.
Specifically, my family had issues with the location and general cleanliness of the room. We checked in at 6pm or so, and requested from the front-desk agent, Carlos, a room in a quiet area. He assured me that the room he placed my family in was located in the "quietest part of hotel." We brought our bags to our room, cleaned up, and went out to dinner. When we returned and got ready for bed around 830pm, we discovered that our room was proximate to the hotel pool, and noise from kids playing carried up to our room until 10pm or so.
Regarding cleanliness, the room had a strong musty odor, and when my 10-year old first used the bathroom, she discovered remnant body hair (from the room's previous occupant?) on the toilet seat. The next morning we intended to make coffee in the room, only to discover dirty coffee mugs in the cabinet that had clearly not been washed. We instead had our coffee in the lobby at breakfast, checked out (again with Carlos), and were on our way.
External areas weren't pristine, either. The stairway going up to our 2nd floor room hadn't been swept in a while, and there were random long hairs dangling off the sides of the steps.
If for whatever reason you still choose to stay here, be advised there is limited parking and your car may end up quite a distance from your room.
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- Also Known As:
- Residence Inn Boca Raton Hotel Boca Raton
- Boca Raton Residence Inn