Multiple problems. AC thermostat not working. When fixed, blew cold damp air. Room musty, and everything soggy. Sink and tub faucets broken. Toilet was vintage airport style with exposed plumbing. Never completely fixed. No place to hang bath or hand towels. Cracked water glass, never replaced. No towels one day. Had to grab from maid's cart. Light bulb out in bathroom. Had to request from housekeeping. Melted ice left in bucket and no plastic liners left. TV very dark and was told there was no way to adjust brightness. Complained to desk and was offered free breakfast which we don't eat. (Just came from Hampton in Fort Myers which includes breakfast in room fee). Complained to corporate who offered us free weekend. Without a 100% redo, why would submit ourselves to this. Jumped into a hot shower as soon as we got home.
- Official Description (provided by the hotel):
- Discover the Renaissance Boca Raton Hotel, a resort style, boutique Marriott hotel located in the heart of Boca Raton, FL. Steps away from Boca Town Center Mall, home to high end anchor stores and Apple. Host hotel for the 2011 Allianz Life Golf Tournament. Just a few miles from the white sandy beaches of Boca Raton, home of the International USTA Tennis Championships. Local attractions include the Morikami Japanese Gardens, Gumbo Limbo Park & Nature Center. Boca Raton is a mecca for higher education, including Florida Atlantic University (FAU), Lynn University, St. Andrews and Pine Crest Preparatory schools as well as corporate business headquarters such as Tyco, Office Depot, Oce, Jarden, GEO Group. Our Spanish Mediterranean style design and waterfall, resort style pool and tiki bar create a true South Florida experience. This Boca Raton hotel's 15,000 sq ft of flexible indoor and outdoor venue space is perfect for meetings, conferences, weddings and other events. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Boca Raton
- Boca Raton Renaissance