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“Pleasant atmosphere and friendly, helpful staff” 4 of 5 stars
Review of Boca Raton Plaza Hotel and Suites

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Boca Raton Plaza Hotel and Suites
3.0 of 5 Hotel   |   2901 N Federal Hwy, Boca Raton, FL 33431   |  
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Ranked #6 of 26 hotels in Boca Raton
Saddle Brook, New Jersey
1 review
“Pleasant atmosphere and friendly, helpful staff”
4 of 5 stars Reviewed June 20, 2013

We stayed at the Boca Raton Plaza Hotel twice within one month's time. Each time was for one week. The staff were friendly, accommodating and efficient, especial Ray and Nardo. We stayd in the Royal Palm Suite, which was spacious, quiet and had everything we needed to make our stay comfortable. There's a restaurant on the premises, but there is also a diner and Denny's within walking distance along with others within a few minutes drive. The location as excellent. We didn't use the pool, but we could see that it was clean and there were people enjoying it.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, June 21, 2013
Eileen, thank you for your recent visit with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. I'd like to thank you for your comliments towards Ray and Narda as they are both key elements to our winning team. The royal palm suites is our most spacious room we have and are very pleased you enjoyed it.Our location makes it easy to travel to any of the nearby restuarants, beach, mall, and FAU. We do hope to see you again soon. Thank you.
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529 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Russian first
  • Spanish first
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English first
Orlando, Florida
1 review
5 of 5 stars Reviewed June 19, 2013

We needed an over night hotel and it was more than we expected. The gentleman at the desk was very helpful, the rooms were clean and nice ammenities. This is in the heart of Boca not bad for the price. They also offer perks and the ticki bar drinks are a great price.

I will recommend this hotel, we had a great time.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, June 21, 2013
Tanya, thank you for your recent stay with us here at the Boca Raton plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. Thank you for your compliments towards my frontdesk staff. They're always willing to go above and beyond to ensure every guest has a plesant stay. Our location is a key to our property's sucess and we try and bring all guests the standards of a 5 star hotel at a very affordable cost. We do hope to have you back for another stay in the near future. Have a wonderful day!
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Saint Augustine Beach, Florida
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 14, 2013

We stayed here for one night and didn't have any problems. The room was about average for hotels in their price range. I was impressed with how clean the pool was! Other hotels I've been too in recent trips definitely needed some skimming, so I was relieved to see this as I had hoped to use it for a while.My boyfriend was pretty impressed with how clean the linens were too. It is right down the street from Mizner Park, a nice shopping district, and pretty close to the beach, but we didn't get to go over there. I would stay there again if ever going back to Boca. It was a definite plus to have a fridge and microwave in the room as well, which I don't think we had to pay extra for.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, June 19, 2013
Thank you for your recent visit with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. We are happy to hear that you had a nice stay with us and were able to enjoy some of our amenities such as our swimming pool. We here at the plaza take pride in our customer service and our cleanliness. We are located a half mile from the beach here in east boca raton and are very close to all the major shopping districts. yes all of our rooms do come with a fridge and microwave at no additional cost. We do hope you'll come see us again in the near future and remember to book with us directly for the areas best value!
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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed June 4, 2013

After a tiresome 14 hour journey, coming from Amsterdam, Holland, hotel staff cheered us up, and we were given an extra nice suite to start our holiday. Most of the week we had rain and thunderstorms, so we were limited to indoor excursions, but we were always happy to return to the comfort of our room to dry up and enjoy a restful stay. In between the rain showers, temperature in Boca Raton was pleasant, so we enjoyed the pool and the hot tub. Thanks to Boca Raton Plaza Hotel & Suites, we were able to relax and enjoy our week in Florida.
Groetjes uit Holland van Ed & Yvonne

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, June 5, 2013
Ed, thank you for your recent stay with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. Were very happy to hear you enjoyed our property and its amenities, and that we could make your rainy vacation an enjoyable one. We hope you’ll be back for another stay in the near future. On behalf of everyone at the hotel we kindly thank you.
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Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed May 28, 2013

The clerk who checked us in for four days was very professional and friendly..Ray also assisted with a problem in our bathroom.. The quick response in correcting the situation was expedited by Alex..Our Stay with your motel is now a permanent memory I'll always have to treasure..Thank you so much...

Sincerely,
Herbert C. Wright

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, June 5, 2013
Herbert, thank you for your recent stay with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. We’re absolutely delighted that we were able to give you such an excellent stay. Here at the plaza guest satisfaction is our number 1 priority. Again thank you for all the compliments and we hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 26, 2013

We stayed here for 2 nights on May 14th & 15th. We chose it based on the Tripadvisor reviews we read. It was a toss up between this place and the Quality Inn next door. This one seemed to be slightly better so we took a chance. We arrived at about 8pm and had to wait to check in for 10 minutes or so until the desk clerk returned to the front desk. He was apologetic about our wait and checked us in as quickly as he could. It seems that their reservation system is not too efficient because they had our reservation under my brother's name even though we booked it on their hard to use website. It was a good thing that I had a printout of the reservation just in case there was a problem.
The room was old, dated, worn, and noisy (Our room's balcony patio was right above the Tiki Bar). The bathroom was tiny but the water pressure was good. On the plus side, the bedding was nice and the bed was comfortable.
My son's room was in the other building and when he arrived and turned on the light he saw a large "Palmetto bug" scurry across the floor and under the furniture. He slept with his clothes on and the sheet pulled up to his chin. We told him to change rooms, but he decided to just stick it out since we were only there for 2 nights.
When we went to check out the desk clerk acted like we were an inconvenience and was less than friendly. Needless to say we won't be back. Too bad for them.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, May 31, 2013
Thank you for your recent stay with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. We’d like to apologize for your stay being less than satisfactory. All bookings made through our website get immediately sent into our computer system so if the reservation was under your brother’s name that means who ever made the booking online chose to use that name. Currently our hotel has gone under some small renovations to spruce up our property such as new carpets, beds, phone systems, tv’s, etc. Any guests that check into a room they find less than satisfactory we immediately try and upgrade and fix whatever situation could be wrong with the room. Guest satisfaction is our number 1 priority. We do value your opinion and again we do apologize that your needs were not met.
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Amsterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 25, 2013

We stayed here 2 times this week it was good overall. We had suites over looking the swimming pool.There are many free parking spots around the swimming pool. The wifi network worked well in one room. The second room was further away and we had to stand at the front of the hotel room in order to get connected.
The personnel we came accross we re all very enthausiastic and liked to help.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this review, May 27, 2013
Thank you for your recent stay with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feeback. Were delighted you had a nice stay and enjoyed our ammenties as well our friendly staff. We do hope to have you back for a return visit in near future. Remember to book with us direclty for the number 1 value in the Boca Raton area!
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Additional Information about Boca Raton Plaza Hotel and Suites

Also Known As:
Boca Raton Plaza Hotel Boca Raton
Boca Raton Plaza Hotel
Address: 2901 N Federal Hwy, Boca Raton, FL 33431
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Boca Raton
#7 Business Hotel in Boca Raton
#9 Family Hotel in Boca Raton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boca Raton Plaza Hotel and Suites 3*
Official Description (provided by the hotel):
The Boca Raton Plaza Hotel & Suites is a lush, tropical oasis nestled in the heart of exclusive Boca Raton. Completely renovated and re-opened in 2003, the Plaza offers luxury resort exclusivity at surprisingly affordable rates. The Boca Raton Plaza Hotel & Suites is a short distance from many favorite Boca Raton and South Florida attractions and things-to-do. Florida Atlantic University and Mizner Park are ONLY 1 1/2 miles away! If your passion is world class shopping, golf, performing arts or just relaxing on a pristine beach, you will find that and much more only minutes away! ... more   less 
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