This property was several other brands over the last twenty-years before becoming a Hilton brand and it is showing its age. Common areas and rooms are dated but more concerning is the lack of room cleanliness. If the franchisee does not have millions for a complete renovation they should invest hundreds in cleaning supplies and retraining of the hotel staff. Obviously the property general manager does not venture outside his/her office to inspect the rooms. If they did they would discover filthy carpet, soiled mattress covers and pillows, left-over hair on shower walls, stained (although large) bath tubs, dirty hand sinks, etc.. The toilet smell like old urine. There is an area between the toilet seat and base that has not been cleaned since it was installed. Clean your facilities and this would truly be a four star. I wonder how many rooms must the maids clean per shift and how many minutes they are allowed to clean each room? Either way, sanitation or lack thereof is the sole responsibility of the management team, ownership and the Hilton brand for allowing this lack of cleanliness.
Positives-Friendly staff, long/deep bath tub, properly working and clean iron, good work/desk area and lighting, two room suite and good location. They also have a small but adequate refrigerator and microwave.
Negatives- Lack of cleanliness and age of the facility which would not be as noticeable if the facility was clean. The rooms could use additional electrical outlets.
- Official Description (provided by the hotel):
- Experience one of the most elegant hotels in Boca Raton for business or pleasure. Situated in a peaceful lakeside complex in Boca Raton, FL, the Hilton Boca Raton Suites hotel puts you in easy reach of some of the area's best shopping, dining, golf and beaches. A complimentary shuttle service makes it easy to get around. The two-room suites at this all-suite hotel give you the flexibility to make the most out of your stay. A private bedroom and separate living area means that there is plenty of space to relax or get some work done.Make use of the high-speed internet access to stay connected, or get some work done in the business center. Three flexible function rooms make this Boca Raton hotel the ideal meeting venue. After a busy day, soak up the warm Florida sunshine with a swim in our outdoor pool or work out in the contemporary fitness center. Unwind with complimentary drinks and snacks at the nightly Cocktail Reception. Start every morning in style with a complimentary cooked-to-order breakfast. •All-suite Boca Raton Florida hotel in tranquil lakeside complex, located in the heart of Boca •Spacious two-room suites with private bedroom and separate living area •Complimentary shuttle service, outdoor heated pool and 24-hour fitness center •Complimentary cooked-to-order breakfast and complimentary nightly Cocktail Reception •High speed internet access, business center and three flexible lakeside meeting rooms ... more less
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- Also Known As:
- Hilton Suites Boca Raton Hotel Boca Raton
- Hilton Hotel Boca Raton
- Hilton Boca Raton
- Boca Raton Hilton