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“Did not disappoint” 5 of 5 stars
Review of Hilton Boca Raton Suites

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Hilton Boca Raton Suites
3.5 of 5 Hotel   |   7920 Glades Road, Boca Raton, FL 33434   |  
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Ranked #14 of 26 Hotels in Boca Raton
Rhinebeck, New York
Top Contributor
91 reviews 91 reviews
15 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
“Did not disappoint”
5 of 5 stars Reviewed November 17, 2012

This was a very enjoyable hotel. Friendly and efficient staff all around. Perks include 2 hour COMPLEMENTARY full bar, and full breakfast (cooked to order omelet station). We enjoyed the beautiful heated pool (outdoor), and the extra space of all-suite room set up. We were on the 7th(top) floor with lake view and actually a beautiful long view to the east.

Room Tip: We paid a little extra for lake view but probably not necessary although we enjoyed it. Also we wer...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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583 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Beachwood, Ohio
1 review
5 of 5 stars Reviewed November 13, 2012

The Boca Raton Hilton is a first class faciitiy in every way. The staff warmly greeted us from the beginning of our 6 day stay until the end. The room was update and spotless. The included breafast was exceptional and the evening free happy hour great before going out to dinner.
Parking is easy and the bellman service was fast. We look foward to next year's visit back to this property.

Room Tip: Ask for room overlooking lake and fountain
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Appleton, Wisconsin
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 7, 2012

I love Hilton properties. This one however is one to steer clear of for a number of reasons. The rooms are very tired, musty smelling and the suite furniture looks like my grandmother's living room. The front staff was not very helpful and very rude this morning when I made a couple of requests. The free bar and made to order breakfast do not make up for the hotel condition. Breakfast is okay, free bar is okay but staff was very nice! Breakfast staff were also kind. Fitness center is pretty nice as well. Rooms are the really rough part coupled with poor front staff. Search elsewhere if you are a Hilton Honors member!

Room Tip: The pond view upgrade is breath-taking----okay maybe not
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, November 12, 2012
Thank you for your feedback. I'm very sorry your were disappointed with the hotel room condition and our front desk serivce. Please accept my sincere apology for your experience.

I have already followed up with our management team to address your immediate concerns and we are reviewing plans for a future guest suite remodel to update the look and feel of our suites.

Our goal is always to create a positive guest experience and I cetainly share your disappointment that we fell short this time.

I do hope you will give us another opportunity to serve your needs in the future. Please contact me directly and I will do my best to make sure your stay is comfortable and enjoyable.

Sincerely,
John Bailey
561.852.4004
john.c.bailey@hilton.com
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Surrey
1 review
5 of 5 stars Reviewed November 6, 2012

We tagged a 3 night trip to Boca Raton onto the end of an 11 night Orlando holiday.

The Hilton Hotel and Suites was a great choice. When we checked in as two families they were kind enough to put us in rooms next door but one to each other. We were on the 6th floor and although we weren't overlooking the lake, noise was not an issue for us.

The rooms were their 'pure' rooms and were fabulous. The beds exceptionally comfortable and the linen soft and inviting. The bathrooms had a shower over the bath which was super efficient.

As for the breakfast in the dining room which was included in the price, a real bonus. Especially the cooked to order breakfast. It really is as good as the reviewers say it is.

The jewel in the crown for this hotel is Nishri, one of the guys on reception. Ever smiling, friendly and helpful. The perfect first point of contact. When we asked him for suggestions of places to visit he offered to print directions for us. Nothing was too much trouble.

We WILL return, as soon as we are able and hopefully for much longer next time. Just please keep your prices affordable!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, November 7, 2012
Thank you for staying with us and for the positive comments.

We're very excited your family had a great itme staying with us, enjoying our friendly service, our Pure Allergy Freindly suites, and our delcious (and complimentary) breakfast.

We hope you'll return soon.

Sincerley,
John Bailey
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 4, 2012

Just returned from an extended vacation stay due to Hurricane Sandy. We were very pleased with our stay at the hotel. The breakfasts every morning were top notch and so was the service there. The rooms were comfortable and enjoyed the separate area of the room to sit and watch tv or just relax. There was nothing we didn't like about the hotel. Ate at the City Fish Market a couple of times and thoroughly enjoyed the food, service and ambiance. I would definitely recommend staying here to anyone and look forward to coming back again in the future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, November 5, 2012
Thank you for your staying with us and for your positive comments.

From all of us at the hotel, (who have been though our share of devastating hurricanes) please know our thoughts are with you and your family, and everyone impacted by Sandy.

We hope you'll return under far happier circusmtances. Good luck and best wishes.

Sincerely,
John Bailey
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near Washington, DC
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 2, 2012

We really like this hotel. It is pet friendly, it is clean, the staff is friendly. We think the suites are comfortable. There is a cocktail hour in the evening, for those who are interested. The location is convenient, the business center is small, but it is workable. The breakfast is EXCELLENT. We have always enjoyed looking at the pond and watching the two swans. There are restaurants very close, as is the shopping mall. I have never used the swimming pool or exercise room, but they exist.

Room Tip: The 5th floor is the Hilton Honors floor; pets are theoretically limited to the first floor behind a...
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  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, November 5, 2012
Thank you for staying with us and for your positive comments. We appreciate your loyalty.

We're very pleased you enjoyed the hotel and many of its amenites, including our complimentary food and beverage services.

We look forward to your next stay. Please let me know how we can make it a 5 star experience for you.

Sincerley,
John Bailey
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Ballston Spa, NY
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 1, 2012

This hotel and staff were considered to be excellent in my family's opinion. My son and his bride to be had secured a group rate for family members which included breakfast and a two hour Happy Hour every day of our stay. The entire staff at the hotel were not only friendly, and helpful but went out of their way to make you happy. They even provided a free shuttle service to take you anywhere within a five mile radius, we all used this on a regular basis saving taxi fares. Our glasses never went dry at the Happy Hour, both Candace and Paulette saw to that. Exterior of the hotel was very nice and well kept. Rooms were large and very clean. Only drawback was the sliding door to our balcony, it was very hard to open. I would stay there again in a heartbeat.

Room Tip: Our room overlooked the fountains and restaurants in the back. A very nice view indeed.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Boca Raton Suites

Address: 7920 Glades Road, Boca Raton, FL 33434
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Boca Raton
#13 Business Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boca Raton Suites 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Experience one of the most elegant hotels in Boca Raton for business or pleasure. Situated in a peaceful lakeside complex in Boca Raton, FL, the Hilton Boca Raton Suites hotel puts you in easy reach of some of the area's best shopping, dining, golf and beaches. A complimentary shuttle service makes it easy to get around. The two-room suites at this all-suite hotel give you the flexibility to make the most out of your stay. A private bedroom and separate living area means that there is plenty of space to relax or get some work done.Make use of the high-speed internet access to stay connected, or get some work done in the business center. Three flexible function rooms make this Boca Raton hotel the ideal meeting venue. After a busy day, soak up the warm Florida sunshine with a swim in our outdoor pool or work out in the contemporary fitness center. Unwind with complimentary drinks and snacks at the nightly Cocktail Reception. Start every morning in style with a complimentary cooked-to-order breakfast. •All-suite Boca Raton Florida hotel in tranquil lakeside complex, located in the heart of Boca •Spacious two-room suites with private bedroom and separate living area •Complimentary shuttle service, outdoor heated pool and 24-hour fitness center •Complimentary cooked-to-order breakfast and complimentary nightly Cocktail Reception •High speed internet access, business center and three flexible lakeside meeting rooms ... more   less 
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Also Known As:
Hilton Suites Boca Raton Hotel Boca Raton
Hilton Hotel Boca Raton
Hilton Boca Raton
Boca Raton Hilton

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