This is the least favorable review I have ever had to write. It is largely due to one person, a 'female supervisor'. We had to modify our reservation and were heavily penalized with a change of rate that was 70$ higher. In addition, at check in, we were told we could check out at anytime as long as we let them know the night before. The same supervisor tried to charge us $180 for checking out early despite what we were told at check in. Then this supervisor walked away from us shaking her head like a temperamental adolescent. We will not return. We were willing to enjoy a week here but it was ruined by one temperamental employee. Also, the paper thin walls issue is true. Also, the bathrooms are tiny.
- Official Description (provided by the hotel):
- Relax in style at Waterstone Resort & Marina Boca Raton - A DoubleTree by Hilton Hotel. Set on the Intracoastal Waterway just 300 yards from the beach. Hotel is located just minutes from downtown Boca restaurants and nightlife. Enjoy stylish guest rooms or suites with balconies available with spectacular views of the water. ... more less
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- Also Known As:
- Boca Raton Bridge Resort