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You added Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel to your Saves list
Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)   |  
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Family Fun Package
Ranked #2 of 26 Hotels in Boca Raton
Fresno, California, United States
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Vacation/Work”
5 of 5 stars Reviewed 3 days ago NEW

This was one of the nicest hotels we have stayed at. Room/Bed was very comfortable, clean and up to date. View was excellent and this was a pet friendly hotel. Resturants/Bar was an excellent place for meals and drinks. Staff was very professional and friendly. I would definitely return to this hotel again.

Room Tip: A very nice and comfortable hotel, view of the bay and draw bridges. Unfortunately there was no spa...
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  • Stayed January 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 2 days ago
Thank you for taking your time to post on Trip Advisor. We certainly appreciate the nice rating as well as your terrific comments. This is extremely helpful to us as we build our business. We greatly appreciate your business and hope to see you return in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    128
    45
    20
    10
    4
See reviews for
55
73
11
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Little Rock, Arkansas
Top Contributor
99 reviews 99 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A couple we know who lives in Boca Raton recommended the Waterstone's Grill for lunch. We sat outside on the patio along the waterway which was really scenic. The food and the service at the grill was very good. The lunch menu included appetizers, salads, and sandwiches. All the food was well prepared and generous in portions. Good view and good food.

Stayed January 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 2 days ago
Thank you for taking your time to share your comments on Trip Advisor. This is very helpful to us. We certainly appreciate your business and hope you continue to spread the word as we continue to improve our services and product. We look forward to seeing you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Va
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a gem! The rooms are small but very efficient! Clean and modern, and a great bed!
The view is fantastic! We ate at both restaurants, food was ok, but one night the tomato in my salad still had the sticker on it, and the next day the avocado in my salad had more brown spots on it than green. I think a little more prep time in the kitchen will help! All of the wait staff were friendly and helpful! We would stay there again!!

Room Tip: All good! The views are great in all of the rooms! Love the balcony!
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 2 days ago
Thank you for taking your time to post on Trip Advisor. This is very helpful to us as we continually strive to improve both our service standards as well as our physical product. My apologies on the food issues and do assure you that they have been addressed. We have just launched new menus in both restaurants and hope to see you return to try them out. We greatly appreciate your business and hope to see you return in the near future.
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Cedarhurst, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a great experience. The place is clean, new, and nicely maintained. The staff were so accommodating and actually happy to help. Story at the front desk was the first person we met and he was fantastic. Early checkin, late checkout, a gift for us for our anniversary, complimentary tickets to the museum in town and free drinks voucher for the bar. Breakfast was so nice, I definitely recommend getting the coupons. Pool area is really nice, free lotion, cold water, clean bathrooms, plenty of towels. Our waiters at breakfast, Cristos and Devante were most helpful in finding us kosher food on the menu that we could eat. My only slightly critical comments would be that parking is kind of expensive, I found the wifi service to be weak, and there are no movies on demand to rent. That said, we would definitely go back if the occasion arose.

Room Tip: high floor, view of the marina, not near the elevator or ice machine.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 2 days ago
Thank you for the very nice comments and scores on your recent posting. We appreciate you taking your time to provide this information as it is extremely helpful to us as we continue to build our business. We will certainly address the WIFI issue and share your posting with our staff. We greatly appreciate your business and hope to see you return in the near future. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio, USA
Top Contributor
90 reviews 90 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This used to be the Bridge Hotel - you cannot beat the view!!!! Hilton did a lot to get this place looking up to par. The location is priceless. But the restaurant needs some servers who want to serve!!! My husband and I sat for 10 minutes before anyone approached us. There was only one other group at a table. Most of the servers are from Eastern Europe. They were very busy talking to each other and putting setups down at tables. Finally we got some help, but then they couldn't figure out who would take our order. We ordered the lox benedict and it was very good. If you don't mind terrible service, the food and view are worth your while!!

  • Stayed January 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 6 days ago
Thank you for your posting on Trip Advisor. Feedback is essential to us as we continually strive to improve both our service standards as well as our physical product. My apologies on behalf of our entire staff for failing to meet your expectations. We greatly value your business and would do nothing to intentionally jeopardize it. I have addressed the service issue with our team. Hopefully you will give us another opportunity to serve you in the future as those service levels are certainly not the norm.

Thanks again for your time and feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed in Miami prior to Boca and received less of a service there, with not as nice a room or amenities and paid more for it! Great value, lovely hotel and staff and would definitely recommend and stay there again.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 6 days ago
Thank you for posting the nice review. This is very helpful to us. We greatly appreciate your business and hope to see you return in the near future.

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were greeted by two bright staff members that were knowledgeable, capable and friendly. That was very nice and the facility was just as pleasurable. Impeccably clean, new, bright and modern, it was a pleasure to stay here. Live music at night and a great outdoor area to enjoy the evening. I highly recommend this fine hotel. One caveat is that you should request a room FAR from the elevator. The door on room 1013 is a couple of inches too short which stopped none of the hallway noise. If the door had a proper fit, I would have given it a five star rating.

Stayed January 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 1 week ago
Thank you for your post and nice comments. We appreciate you taking the time to share your thoughts as this is very valuable to the Waterstone and our guests. We appreciate your business and hope to see you return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel

Address: 999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Boca Raton
#3 Romantic Hotel in Boca Raton
#4 Family Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
Relax in style at Waterstone Resort & Marina Boca Raton - A DoubleTree by Hilton Hotel. Set on the Intracoastal Waterway just 300 yards from the beach. Hotel is located just minutes from downtown Boca restaurants and nightlife. Enjoy stylish guest rooms or suites with balconies available with spectacular views of the water. ... more   less 
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Also Known As:
Boca Raton Bridge Resort

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