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Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)   |  
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Hotel amenities
Special Offer
Family Fun Package
Ranked #7 of 26 hotels in Boca Raton
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“very nice new hotel”
4 of 5 stars Reviewed yesterday NEW

Very nice modern hotel in a super location, everything is brand new and right on the water where all the boats go by. Breakfast, lunch and dinner can all be had by the water. Service was excellent and the food was very good. Not sure about toddlers dining outside mind you as it is not fenced off. very close to the water. Really lovely.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 people have reviewed this hotel

Traveler rating
    33
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We originally booked a 2-day stay planning to stay elsewhere for the rest of our vacation (just to try different things). We loved the Waterstone so much that we stayed here through the rest of our time in Boca Raton (5 nights). During this time, we experienced only great service. We'd certainly stay here again if we were to visit in the future, and would recommend to anybody looking for a great value hotel in Boca Raton.

Negative:
- No recycling
No recycling bins provided in the rooms, and it doesn't appear the hotel makes any effort in this regard. I'm from the Northeast and recycling is (I hope..) standard practice here, and part of my daily routine. I fail to understand why so many hotels in FL don't implement this low-cost practice that would appeal to many customers and help preserve our planet.

- Room decor
The room looked fairly bare, with basically no picture frames to entertain your eye. The most glaring empty place is above the office desk. The colors also didn't work for our taste. Too much white/light grey. This only mattered in the first 30 min during our stay, then we got used to it and didn't notice.

Positive

- Location
1. The beach (public, town access) is a max 5 min walk, and the hotel also provides a free shuttle.
2. The hotel is located in a wealthy neighborhood of a wealthy town, i.e. you'll enjoy walking or cycling in the area, beautiful homes.
3. The hotel is on the marina, excellent views (from every room).
4. It's a 5 min drive or a 15-min walk to a supermarket (Publix) where you can stock up on beer, wine etc at supermarket prices. Lots of restaurants in the area too (Royal Palm Place).

- Value
Our rate was certainly below average in the area, so even with $22 parking, you are looking at $140/night in July (AAA rate). This is a bargain it for the service, location and quality of accommodations you receive.

- Quality food at the restaurant on premises
We ate at Boca Landing every night as we had a 14-mo baby and eating out is a challenge. Loved it on all nights but Sunday, quality food and great service. We had yogurt from Publix for breakfast (there's a small fridge) and take-out for lunch from the Broken Egg Cafe (highly recommend).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband & I were looking for a new spot to celebrate our anniversary. We decided to try this restaurant due to their location. The view is superb! Unfortunately, the weather did not cooperate or else the view from the patio would have been much more desirable. The food was excellent, however, any side item was an extra charge apart from your entree. I'm not usually a fan of that. The view outside is amazing, but the ambiance inside the restaurant is a little cold and sterile. It's not warm and inviting. It's a very contemporary feel. I was a little put off by that when I walked in. I don't think I would go back for dinner because of that. Maybe a better option for lunch.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington Hills, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel room was always cleaned in the morning time and sometimes when I would leave and come back into my room, I noticed they had came into clean my room again. Room always smelled fresh. They always refilled water, coffee, shampoo, soap etc. Staff was very friendly. Pool was very nice and clean. They have a shuttle ( a nice SUV ) that will drive you anywhere (within 3 miles) you'd like to go and pick up you up for free. Valet was always fast to get my car and most of the time the valet staff would open my door for me.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Very disappointed. Manager Ron P was extremely rude. Shows no customer service. We had question about valet parkers who were very arrogant and before I could finish speaking Ron P. cut me off and was verity rude. Heard him chastising a desk employee for doing something wrong previously to my speaking with him and perhaps that contributed to his bad mood. His talents seem more suited for a Motel 6 then a luxury property. Menu in restaurant is way too limited. Service was very good. Restaurant staff well polished, perhaps they could give lessons to the front desk. Gift shop items ridiculously over priced. We will go back to the Resort next visit, at least they have customer service down pat there.

Room Tip: Nice, newly remodeled property…. just lacking front desk customer service.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron P, Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 5 days ago
Dear Mike G,

Thank you for your business and thank you for taking the time for sharing your experience with the Trip Advisor audience! I am truly sorry if you feel I did not treat you adequately. I am also sorry that you feel that our Boutique and overnight parking are overpriced.

Please keep in mind that at the Boca Resort you will be expected to pay a $27 Resort fee and $29 for valet parking. At the Waterstone, we do not charge a resort fee and our overnight parking is only $22.

We are delighted to hear that you enjoyed your experience at the restaurant however.

Once again, we thank you for your business.

Best regards,
R Potter
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was recently updated and it shows. Rooms are large and bright with fantastic water views. The property sits on Lake Boca across from the ocean. It's an easy walk to the beach or they will take you over. The staff is great and super attentive. My only gripe was the menu at the pool bar and grill. There really isn't much to choose from and the staff tries to push you into the main restaurant. The restaurant is nice with decent food, a great menu and views of the lake. However, this is a beach resort property and we really like being super casual, sitting by the pool bar end enjoy the view. They won't let you order from the restaurant menu to be served in the pool bar in grill. Since the pool bar and grill is full of tables and next to the restaurant, I'm not sure why the hotel is intentionally missing out on sales. I'm guessing the hotel accountant will figure this out eventually. All said, it's a nice hotel and we would return again.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron P, Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 6 days ago
Dear Flyingtothemoon:

Thank you for your business and for taking the time to share your experience with us. It is with the help of feedback such as yours that we get better.

We are in the process of offering an expanded menu for our pool bar which should be available in the very near future. We are thrilled that you enjoyed your visit otherwise and look forward to the honor of serving you again in the future.

Best regards,
R Potter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here for 4th of July. This is a true 5 star resort at a bargain. I have never seen a more friendly and accommodating staff. They made us feel like celebrities by pampering and treating us so great!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron P, Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review, 6 days ago
Dear MarkMFL:

Thank you for your business and for taking the time to share your experience with the Trip Advisor audience! We are thrilled to read that you enjoyed your time with us and would be honored to serve you again in the future.

On behalf of our entire team, thank you for your business and comments once again.

Best regards,
R Potter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel

Address: 999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel 3.5*
Official Description (provided by the hotel):
Relax in style at Waterstone Resort & Marina Boca Raton - A DoubleTree by Hilton Hotel. Set on the Intracoastal Waterway just 300 yards from the beach. Hotel is located just minutes from downtown Boca restaurants and nightlife. Enjoy stylish guest rooms or suites with balconies available with spectacular views of the water. ... more   less 
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Also Known As:
Boca Raton Bridge Resort

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