This is not what I’ve come to expect from Holiday Inn and Holiday Inn Express. I was embarrassed to have chosen this hotel for a group of family members. We booked two rooms and e-mailed weeks ahead to request a room in the main building as we didn’t want to be on a ground floor room that opened on the parking lot.
The surly desk clerk obviously didn’t really care to be there. Upon arrival to the rooms that smelled horribly musty/moldy, rust spots were observed everywhere. The room just felt grimy and unclean. Two members of the party (of normal size and weight) sat at the foot of one bed and the entire mattress flipped up. And the kicker: the room opened up in to the parking lot of the seedy area – just what I had requested to be away from.
Between the undesirable neighborhood, not living up to our requests, the smell of mold, visible rust, and overall unkempt feeling – we checked out right away and moved to another hotel. Save yourself the time. This hotel will likely lose its Holiday Inn affiliation soon.
- Official Description (provided by the hotel):
- Take a Video Tour of the hotel. Stay Smart at the Holiday Inn Express Boca Raton West. We offer: Free Express Start breakfast bar, Free local calls and Priority Club Rewards benefits. We are situated in west Boca Raton at the Lakeside Shopping Center. Just 2 miles from Town Center Mall and 2 miles from the Evert Tennis Academy. Only 1 block west of the Florida Turnpike. Visit Boca Raton, FL and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Boca Raton-West Hotel Boca Raton
- Holiday Inn Boca Raton
- Boca Raton Holiday Inn