This place is unbelievable. When you first walk into the lobby you get the impression that you have walked into a homeless shelter. The walls are painted plywood and the "Desk" is UNpainted plywood. Check in consists of a barely literate person writing "BY HAND" all your pertainent information. After that LOOOONG ordeal you are given your room key and sent down a corridoor through double doors I can only compare to an old run down mental institution ( chipped paint and all ). When we arrived in the room the first thing we noticed were the holes in the curtains allowing the light to stream in. Next the television did not turn on and the mini fridge was not on ( it did however have a wet towel inside ). It turns out that the power strip that EVERYTHING was plugged into was not plugged into the wall. The clock radio did not work, the lights were missing parts, Bathroom had mold, the wall had burn marks above an outlet and there was candy wrappers and other garbage beneath the bed. The sliding glass door that opened to the parking lot had only a flimsy latch...NO LOCK !!!
Exhausted, I would have looked passed all of this to sleep but the holes in the blankets pushed me over the edge. I intended to stay two days in Florida but had a family emergency and needed to leave a day early. I spoke to the night shift person at the front desk and let him know that I had to check out even though I had only checked in 2 hours previous. I wanted to cancel my reservation for the second night. I was fully prepared to pay for one, after all I had made the reservation. The Gentleman at the front desk by the name of Robinson was polite and understanding. He called his boss to let them know about my having to leave early and let them know he was going to charge me for one night only. He was told that I was to be charged for both nights...Period (great customer service). Needless to say I paid for Two nights to NOT stay in the sleaziest hotel I have ever had the misfortune to walk into.
- Also Known As:
- Inn At Ocean Breeze Golf Hotel
- Inn At Ocean Breeze Golf Hotel Boca Raton
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