You can compare the service of this hotel to that of the finest hotels such as RC. From Gary who held the door and helped us with our luggage to the front desk and the cafe. The rooms are very clean, but a bit outdated andt humid. We had to switch rooms, for a slight problem and we were offered an upgrade and moved promptly. The bed was very comfortable and we slept well. The location is excellent, near the best restaurants and shopping. Also easy access to I95.