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All 26 Boca Raton hotels

Boca Raton Resort, A Waldorf Astoria Resort: Traveler Reviews

4.0 of 5
501 E Camino Real, Boca Raton, FL 33431-0825
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Ranked #6 of 26 hotels in Boca Raton
Most recent review
4 of 5 stars Reviewed March 14, 2013
Mary J Greenwich, CT
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966 reviews from our community

Traveler rating
    411
    225
    147
    90
    93
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Families
200
 
Couples
229
 
Solo
39
 
Business
337
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Greenwich, CT
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Liked Boca Beach Club”
4 of 5 stars Reviewed March 14, 2013

The campus of this resort is so huge that you need either boat or tram to get around but it is great fun. The lobby, bar and restaurants are very good. However, only stay at the Beach Club which is both elegant and fun. We'd like to go back for more spa treatments. Some of the very best!

Room Tip: Don't stay at Cloisters but just the Beach Club. It has a phenomenal view of the ocean that is h...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mary J about Boca Raton Resort, A Waldorf Astoria Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Relaxing with style”
5 of 5 stars Reviewed March 14, 2013

The hotel is beautiful and very clean. The rooms are spotless and confortable. The pool area is fun and beautiful. Service is excellent. Food delicious. I have spent some weekends in this hotel and I love it.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JJMiami2013 about Boca Raton Resort, A Waldorf Astoria Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
“Geriatric hospital with all the fun of waiting for a bus”
3 of 5 stars Reviewed March 14, 2013 via mobile

A convention-goer's nemesis. The bus between the hotel and the beach club runs infrequently, and irregularly. The boat is even less dependable, but it won't shake your fillings lose like the bus does.

The food by the pool is standard deep-fried food stand fare with pricing to suggest there's a chef instead of a bartender doubling as a fry-cook. The other restaurants are fine with prices that reflect the time and aggravation to get a cab into the sparse town and back.

Obviously the charm has been subjected to cost-benefit analysis, as the afternoon limeade has been replaced with water with a lime and mint leaves floating within.

The staff seem unaware of the layout of the property. Good luck asking directions.

The fixtures are antique and the tile could use a re-grout.

What happened to the place I used to look forward to visiting?

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask 1k_by_June about Boca Raton Resort, A Waldorf Astoria Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BocaGuestRelations, General Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review
March 19, 2013
It's imperative that we remain at the service levels our guests expect. I appreciate that you brought your concerns to our attention and value your loyalty to us. We reevaluating current menu offerings, enhancing training processes and reviewing transportation times to ensure we're doing all we can to offer superior service and accommodations. Please accept my sincere apologies and feel free to contact me personally if you have any additional concerns. We hope you'll return to receive the flawless hospitality you expect and deserve.

Sincerely,
Peter J. Serena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“The hotel itself was beautiful can't say much for some of the staff”
4 of 5 stars Reviewed March 13, 2013 via mobile

My fiance and I stayed the Valentine's long weekend at the hotel and the hotel was beautiful and the experience was romantic.My only problem an encounter with a staff member they called AJ (Anjenise). I had a question and she completely ignored me and continued to talk on her cell phone about personal stuff. While waiting for her personal conversation to end I overheard her talking about her criminal acts and about her arrest in the past. This upset me greatly not only did she have me waiting for no significant reason but to know that this prestigious hotel would hire criminals. I eventually walked awayand found someone else to assist me. My family is coming to stay for the Easter weekend at this hotel and I hope this hotel has gotten rid of this staff member.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask sgoldmannfamily about Boca Raton Resort, A Waldorf Astoria Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
“Perfect Day, Perfect Stay”
5 of 5 stars Reviewed March 11, 2013

I had the pleasure of interacting with the staff at the Boca Raton Resort & Club during my stay in December 2012. The resort offers unique amenities; the staff is professional, courteous and friendly. The picturesque grounds are immaculately maintained; a photo opportunity lies at every turn. Marvin Wilson was extremely accommodating and made the guests in my wedding party feel like honored guests of the resort. I plan to return to the Boca Raton Resort & Club on an annual basis. I highly recommend this resort to families of all sizes, business guests, and anyone else looking to enjoy South Florida at its finest.

Room Tip: The tower has awesome views!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask J T about Boca Raton Resort, A Waldorf Astoria Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Boca Raton Resort, A Waldorf Astoria Resort

Also Known As:
Boca Raton Resort, a Waldorf Astoria Hotel Boca Raton
Boca Raton Resort, a Waldorf Astoria Hotel
The Waldorf Astoria Collection
Boca Raton Resort
Address: 501 E Camino Real, Boca Raton, FL 33431-0825
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Boca Raton
#2 On the Beach Hotels in Boca Raton
#2 Luxury Hotels in Boca Raton
#3 Business Hotels in Boca Raton
#10 Family Hotels in Boca Raton
Price Range: $$
Hotel Class:4 star (4*)
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