A friend and I checked in around 3 one afternoon and found that the room was very warm. We turned the thermostat down and we for a walk on the beach. We we returned, the room was still warm, so we called the front desk. They sent a maintenance guy down (who was not overly friendly). He unplugged the thermostat and replugged it in and said he fixed it...ok...? After we got back from dinner, the room was still hot, so we called the front desk again. They said they would pass it on to the maintenance guys for the following day, so we toughed it out and slept in an 80 degree room for the night. The next morning we called to remind the front desk that our room was still hot and left for the day. When we got back late that night....of course, the room was still 80 degrees. The same maintenance guy came back, finding the air still not working, so he brought us a fan! And we spend another night in an 80 degree room! The hotel refunded us one night and parking fees ($20/night), but that doesn't really make up for a bad experience.
- Also Known As:
- Best Western Oceanfront Hotel Bal Harbour
- Best Western Oceanfront Hotel
- Best Western Bal Harbour
- Bal Harbour Best Western
- BEST WESTERN Oceanfront Resort Bal Harbour, Florida
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