We stayed here before ritz recently took over (3 months ago) ... It has always been a great resort, and although 3 months is a relatively short time for ownership and management, the only area which was lacking last year (certain member of staff people skills) this has now been fully resolved.
It is not simply a case of ritz taking over and employing their own staff, as 90% of the people from last year are still here, but you can tell they have been retrained, with even better results.
The staff knew us by name somehow in all cases (wireless headsets???) before we had even arrived at breakfast or the pool or wherever it may have been we were heading to and that in itself is not an easy task.
I won't repeat my review from last year as it still applies fully, feel free to check back on it. Needless to say this resort gets 5/5 again and is by far the best Usa resort we have ever stayed at for service and room and facility quality.
The way the room are laid out makes it feel like it's your own hotel !!
- Official Description (provided by the hotel):
- Overlooking the vast expanse of the Atlantic Ocean and just steps from all Miami has to offer, The Ritz-Carlton Bal Harbour, Miami is a luxury oceanfront resort. The resort boasts unparalleled onsite amenities, access to sparkling oceanfront sands and discover the exclusivity of only two elegant accommodations per floor. In each room, guests will enjoy spacious terraces, stunning views of the Atlantic or Intracoastal, elegant decor and 42-inch flat-screen TVs with surround-sound. Suites are beyond spacious, ranging from 1,147 to 2,800 square feet of total floor space and including up to four outdoor terraces and a gourmet kitchen. The Ritz-Carlton Bal Harbour, Miami makes leisure a way of life with its expansive outdoor pool, pristine beach area and full-service spa, featuring a wide range of relaxing and replenishing beauty and well-being treatments. As a family friendly Miami resort, The Ritz-Carlton Bal Harbour, Miami offers the Ritz Kids program that comes with special perks and benefits. The ultra-chic hotel is located near Bal Harbour dining, the famed designer Bal Harbour Shops, art galleries, nightlife and much more, providing easy access to the most exciting Miami activities. An oasis of indulgence nestled along the beautiful blue ocean, The Ritz-Carlton Bal Harbour, Miami is an elite place to gather for an elegant beachfront wedding or a festive celebration with friends and family. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, HotelTravel.com, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your The Ritz-Carlton Bal Harbour, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- One Bal Harbour Resort And Spa
- 1 Bal Harbour Resort & Spa
- One Bal Harbour Hotel Bal Harbour
- Bal Harbour Regent
- Regent Bal Harbour
- The Ritz-Carlton Bal Harbour, Miami Florida