Staff was excellent, rooms were over the top nice. Very expensive. Near great shopping and food. If u want pamper and relax, this is the hotel. Food at the hotel was very good, probably my only complaint is that the bar stools were not comfy, they were cool to look at, but not comfy.

I loved this property. Great alternative to the St. Regis. Beautiful beach, knowledgeable and friendly staff.

The spa amazing!

Room was a good size and rather well equipped.

Great proximity to Bal Harbour shops. Restaurant was good - still prefer St. Regis for dining or Locally in some of the hidden gems on Collins but overall a great experience.

I travel to this area often, mostly for business and would absolutely recommend this property for the business traveler for event planners and just for those wanting to feel special.

We stayed at the One Bal Harbour for a few days in Nov. Our room was lovely and well equipped. The gigantic tub overlooking the ocean was a treat. Surprise on exit though was that the in room espresso machine was not complimentary! The spa was wonderful. I had a brilliant hot stone massage from Ashley. It is not to be missed. The pool and beach facilities are top notch. We had a fantastic dinner in the restaurant one night. Their wine list was a little skimpy and could do with some work, but the food was amazing.

I loved to stay at this hotel. The location is very nice and enormous, the ambiance is very pleasant, and the service is excellent. I liked very much the almost private elevators, that serves only 2 rooms for each floor. The room view is dazzling, and the bathroom view surprised us with its tub and shower near a glass wall so you can imagine you are taking a shower in the sky. Staff is very helpful and the hotel offers a private car to go to Bal Harbour Mall as a courtesy. I will go back there on the next trip to Miami, certainly.