i came to this hotel with pretty high expectations only to find upon check in that the paint in the bathtub is peeling! i was so upset that i took pictures and showed it to the front desk manager. He told us that he will send someone to fix the problem right away. we went out for lunch and did some shopping, and when we came back about 4 hours later nothing was done. the next day i spoke to another manager that told us the problem would be taken care of but the same thing happened. it was totally ignored for the rest of our stay!!! I was totally grossed out when taking a shower since the paint continued to peel and crack more every day!!! the worst part was that they didnt even offer to give us a different room even though the hotel was not fully booked!!! I would not recoment this hotel to anyone!!!!!
- Official Description (provided by the hotel):
- Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more less
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- Also Known As:
- Bal Harbour Quarzo Hotel Bal Harbour
- Bal Harbour Quarzo Florida